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Does involvement matter in online shopping satisfaction and trust?

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References

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1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
1985Measuring the Involvement Construct6,012 cited
1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
1986Communication and Persuasion5,214 cited
1998Assessing Measurement Invariance in Cross‐National Consumer Research4,759 cited
1983Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement4,602 cited
2000E-commerce: the role of familiarity and trust3,438 cited
2014Satisfaction: A Behavioral Perspective on the Consumer3,003 cited
2003eTailQ: dimensionalizing, measuring and predicting etail quality2,295 cited
1996The value concept and relationship marketing2,180 cited
1999Building consumer trust online2,131 cited
1988The Role of Involvement in Attention and Comprehension Processes

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2,070 cited

2000E-satisfaction: an initial examination2,007 cited

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