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Evaluation of quality in an educational institute: a quality function deployment approach

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References

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1997

Quality function deployment’s impact on product development

57 cited

Cited by

2011Conceptualizing service quality in higher education90 cited
2013Developing a scale to measure students’ perception of service quality in the Indian context89 cited
2014Quality Function Deployment in Higher Education27 cited
2019Application of quality function deployment for the prioritization of National Board of Accreditation quality parameters19 cited
2012Level of Total Quality Management Adoption in Qatari Educational Institutions: Private and Semi-Government Sector14 cited
2020Enhancing the Quality of a Higher Education Course: Quality Function Deployment and Kano Model Integration11 cited
2015A Quality Function Deployment (QFD) Approach in Determining the Employer’s Selection Criteria9 cited
2014THE QUALITY FUNCTION DEPLOYMENT AND THE CUSTOMER SATISFACTION. THE CASE OF UNIVERSITIES6 cited