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A case-based method for service-oriented value chain and sustainable network design
16 references·3 citing·45 second hop
A case-based method for service-oriented value chain and sustainable network design (2015)A case-based method for service-oriented …Value creation and decision-making in sustainable society (2009)Value creation and decision-m…Value network analysis and value conversion of tangible and intangible assets (2008)Value network analysis and va…Fundamentals of service science (2007)Fundamentals of service scien…Service-dominant logic: reactions, reflections and refinements (2006)Service-dominant logic: react…Service Engineering: a novel engineering discipline for producers to increase value combining service and product (2006)Service Engineering: a novel …From Value Chain to Value Network: (2006)From Value Chain to Value Net…Developing new product service systems (PSS): methodologies and operational tools (2006)Developing new product servic…A new business model for baby prams based on leasing and product remanufacturing (2006)A new business model for baby…Value Creation by Toolkits for User Innovation and Design: The Case of the Watch Market (2004)Value Creation by Toolkits fo…Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)Eight types of product–servic…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…A strategic design approach to develop sustainable product service systems: examples taken from the ‘environmentally friendly innovation’ Italian prize (2003)A strategic design approach t…Five Styles of Customer Knowledge Management, and How Smart Companies Use Them To Create Value (2002)Five Styles of Customer Knowl…Configuring value for competitive advantage: on chains, shops, and networks (1998)Configuring value for competi…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Servitization of business: Adding value by adding services (1988)Servitization of business: Ad…The ethics of AI value chains (2025)The ethics of AI value chainsRetailer processes centred on the food market as the main determinate of business models in the context of retail size (2024)Retailer processes centred on…Sustainable value creation through customization for smart PSS models: a multi-industry case study (2023)Sustainable value creation th…Steps toward a science of service systems (2007)It's all B2B…and beyond: Toward a systems perspective of the market (2010)Service Research Priorities in a Rapidly Changing Context (2015)Service-dominant logic 2025 (2016)Competitive advantage, creating and sustaining superior performance (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive advantage: creating and sustaining superior performance (1998)Designing the Business Models for Circular Economy—Towards the Conceptual Framework (2016)Sustainable business model innovation: A review (2018)The Relevance of Circular Economy Practices to the Sustainable Development Goals (2018)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)Personal Knowledge: Towards a Post-Critical Philosophy (1959)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)The effects of social media based brand communities on brand community markers, value creation practices, brand trust and brand loyalty (2012)Business Models and Technological Innovation (2013)The impact of user interactions in social media on brand awareness and purchase intention: the case of MINI on Facebook (2013)The Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)Service-dominant logic: continuing the evolution (2007)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Case Study Research: Design and Methods (1984)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Customer relationship management research (1992‐2002) (2005)Exploring the role of customer relationship management (CRM) systems in customer knowledge creation (2013)Co-creation in higher education: towards a conceptual model (2018)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)A resource‐based view of the firm (1984)Value creation in E‐business (2001)A Capability‐Based Framework for Open Innovation: Complementing Absorptive Capacity (2009)The digital entrepreneurial ecosystem (2017)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)The value concept and relationship marketing (1996)Understanding Relationship Marketing Outcomes (2002)A Strategic Framework for Customer Relationship Management (2005)Exploring the financial consequences of the servitization of manufacturing (2008)The servitization of manufacturing (2009)Industrial Product-Service Systems—IPS 2 (2010)Challenges in transforming manufacturing organisations into product‐service providers (2010)Product-service systems: a literature review on integrated products and services (2013)Product–Service Systems (PSS) business models and tactics – a systematic literature review (2014)
this work references cited by second hop

References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 2004Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet2,458 cited
  • 2006Service-dominant logic: reactions, reflections and refinements1,868 cited
  • 1998Configuring value for competitive advantage: on chains, shops, and networks1,632 cited
  • 2007Fundamentals of service science1,359 cited
  • 2004Value Creation by Toolkits for User Innovation and Design: The Case of the Watch Market792 cited
  • 2003A strategic design approach to develop sustainable product service systems: examples taken from the ‘environmentally friendly innovation’ Italian prize764 cited
  • 2002Five Styles of Customer Knowledge Management, and How Smart Companies Use Them To Create Value625 cited
  • 2006From Value Chain to Value Network:624 cited
  • 2008Value network analysis and value conversion of tangible and intangible assets521 cited
  • 2006Developing new product service systems (PSS): methodologies and operational tools461 cited
  • 2006Service Engineering: a novel engineering discipline for producers to increase value combining service and product383 cited

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  • 2006A new business model for baby prams based on leasing and product remanufacturing276 cited
  • 2009Value creation and decision-making in sustainable society242 cited
  • Cited by

    • 2025The ethics of AI value chains24 cited
    • 2023Sustainable value creation through customization for smart PSS models: a multi-industry case study14 cited
    • 2024Retailer processes centred on the food market as the main determinate of business models in the context of retail size8 cited