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UM ESTUDO QUALITATIVO DOS ATRIBUTOS PARA A ESCOLHA DE UM RESTAURANTE
16 references·0 citing·37 second hop
UM ESTUDO QUALITATIVO DOS ATRIBUTOS PARA A ESCOLHA DE UM RESTAURANTE (2015)UM ESTUDO QUALITATIVO DOS ATRIBUTOS PARA …Fine-Dining Restaurant Selection: Direct and Moderating Effects of Customer Attributes (2011)Fine-Dining Restaurant Select…Perceptions of Chinese restaurants in the U.S.: What affects customer satisfaction and behavioral intentions? (2008)Perceptions of Chinese restau…Estudo qualitativo dos principais atributos que determinam a percepção de qualidade e de preço dos consumidores de restaurantes a la carte (2008)Estudo qualitativo dos princi…Are highly satisfied restaurant customers really different? A quality perception perspective (2008)Are highly satisfied restaura…Customer satisfaction in the restaurant industry: an examination of the transaction‐specific model (2006)Customer satisfaction in the …The dining experience: do restaurants satisfy customer needs? (2004)The dining experience: do res…Measurement of tourist satisfaction with restaurant services: A segment-based approach (2003)Measurement of tourist satisf…MARKETING DETERMINANTS OF CUSTOMERS' ATTITUDES TOWARDS SELECTING A RESTAURANT (2002)MARKETING DETERMINANTS OF CUS…A construção do saber: manual de metodologia da pesquisa em ciências humanas (1999)A construção do saber: manual…Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (1996)Know Your Customer: New Appro…Attributes, attribute values and their characteristics: A unifying approach and an example involving a complex household investment (1989)Attributes, attribute values …Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Assessing Attribute Importance: A Comparison of Six Methods (1986)Assessing Attribute Importanc…Advertising and consumer psychology (1983)Advertising and consumer psyc…Análise de conteúdo (1977)Análise de conteúdoCOMPORTAMENTO DO CONSUMIDORCOMPORTAMENTO DO CONSUMIDORReview of Psychometric theory (2nd ed.). (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants (2009)Electronic Meal Experience: A Content Analysis of Online Restaurant Comments (2010)Emotion And Adaptation (1991)Measuring Service Quality: A Reexamination and Extension (1992)Predictors of Relationship Quality and Loyalty in the Chain Restaurant Industry (2010)The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)A Service Quality Model and its Marketing Implications (1984)The influence of market heterogeneity on the relationship between a destination's image and tourists’ future behaviour (2006)Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations (2010)A Theory of the Allocation of Time (1965)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Advances in Consumer Research (2025)Marketing Management: Analysis and Planning (1964)Brand personality dimensions in the Brazilian context (2012)An analysis of the influence of discount sales promotion in consumer buying intent and the moderating effects of attractiveness (2015)Motivation and Personality (2016)GREEN PRODUCTS: A CROSS-CULTURAL STUDY OF ATTITUDE, INTENTION AND PURCHASE BEHAVIOR (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2018)The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants (2019)Uma tempestade de luz: a compreensão possibilitada pela análise textual discursiva (2003)Método de análise de conteúdo: ferramenta para a análise de dados qualitativos no campo da saúde (2004)Estudos de revisão: implicações conceituais e metodológicas (2014)Expectativas e sentimentos em relação à paternidade entre adolescentes e adultos (2006)A Distinctive Analysis of Case Study, Action Research and Design Science Research (2015)The Elaboration Likelihood Model of Persuasion (1986)E-S-QUAL (2004)Customer value: The next source for competitive advantage (1997)Service logic revisited: who creates value? And who co‐creates? (2008)Critical service logic: making sense of value creation and co-creation (2012)
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References

  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence19,034 cited
  • 1977Análise de conteúdo10,614 cited
  • 1996Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction796 cited
  • n.d.COMPORTAMENTO DO CONSUMIDOR780 cited
  • 2008Perceptions of Chinese restaurants in the U.S.: What affects customer satisfaction and behavioral intentions?667 cited
  • 2006Customer satisfaction in the restaurant industry: an examination of the transaction‐specific model645 cited
  • 1999A construção do saber: manual de metodologia da pesquisa em ciências humanas466 cited
  • 2003Measurement of tourist satisfaction with restaurant services: A segment-based approach460 cited
  • 1983Advertising and consumer psychology449 cited
  • 2008Are highly satisfied restaurant customers really different? A quality perception perspective341 cited
  • 2004The dining experience: do restaurants satisfy customer needs?227 cited
  • 1986Assessing Attribute Importance: A Comparison of Six Methods189 cited
  • 2011Fine-Dining Restaurant Selection: Direct and Moderating Effects of Customer Attributes138 cited
  • 1989Attributes, attribute values and their characteristics: A unifying approach and an example involving a complex household investment27 cited

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  • 2002MARKETING DETERMINANTS OF CUSTOMERS' ATTITUDES TOWARDS SELECTING A RESTAURANT22 cited
  • 2008Estudo qualitativo dos principais atributos que determinam a percepção de qualidade e de preço dos consumidores de restaurantes a la carte22 cited
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