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The flagship stores as sustainability communication channels for luxury fashion retailers
16 references·16 citing·34 second hopsampled
The flagship stores as sustainability communication channels for luxury fashion retailers (2018)The flagship stores as sustainability com…Welcome to the experience economy (2019)Welcome to the experience eco…Qualitative Data Analysis (2014)Qualitative Data AnalysisLuxury and sustainable development: Is there a match? (2013)Luxury and sustainable develo…Doing Poorly by Doing Good: Corporate Social Responsibility and Brand Concepts (2012)Doing Poorly by Doing Good: C…Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Brand Experience: What Is It?…Qualitative Data Analysis (2007)Qualitative Data AnalysisMultichannel customer management: Understanding the research-shopper phenomenon (2007)Multichannel customer managem…Creating sustainable value (2003)Creating sustainable valueThemed flagship brand stores in the new millennium (2002)Themed flagship brand stores …Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…Welcome to the experience economy. (1998)Welcome to the experience eco…Towards the Sustainable Corporation: Win-Win-Win Business Strategies for Sustainable Development (1994)Towards the Sustainable Corpo…Qualitative Methods in Management Research. (1993)Qualitative Methods in Manage…The Meaning of the Built Environment: A Nonverbal Communication Approach (1982)The Meaning of the Built Envi…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…Navigating the Sustainability–Luxury Paradox: Bibliometric Insights and Research Directions (2025)Navigating the Sustainability…How Sustainable Luxury Influences Product Value Perceptions and Behavioral Intentions: A Comparative Study of Emerging vs. Developed Markets (2024)How Sustainable Luxury Influe…Circular Economy and Sustainability in Luxury Fashion Consumer Behavior: A Review and Research Agenda (2024)Circular Economy and Sustaina…Why Do(n’t) We Buy Second-Hand Luxury Products? (2022)Why Do(n’t) We Buy Second-Han…The trends of sustainability in the luxury fashion industry: A Triple Bottom Line analysis (2022)The trends of sustainability …Re-shaping sustainable value chain model under post pandemic disruptions: A fast fashion supply chain analysis (2022)Re-shaping sustainable value …Introduction to the special issue on marketing communications and sustainability (2022)Introduction to the special i…Gen Y consumer perceptions of web-based sustainability communications – the case of luxury fashion (2022)Gen Y consumer perceptions of…Does Sustainable Consumption Behaviour Influence Luxury Services Purchase Intention? (2022)Does Sustainable Consumption …(In)compatibilities in sustainable luxury signals (2022)(In)compatibilities in sustai…The role of art infusion in enhancing pro-environmental luxury brand advertising (2021)The role of art infusion in e…Sustainable what…? The role of corporate websites in communicating material innovations in the luxury fashion industry (2021)Sustainable what…? The role o…Corporate social responsibility in the luxury sector: The role of moral foundations (2021)Corporate social responsibili…Managing sustainability in luxury industry to pursue circular economy strategies (2020)Managing sustainability in lu…Competitive advantage from marketing the SDGs: a luxury perspective (2020)Competitive advantage from ma…How do innovation and sustainability contribute to generate retail equity? Evidence from Spanish retailing (2019)How do innovation and sustain…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Store atmosphere and purchasing behavior (1994)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010)Changing course: A global business perspective on development and the environment (1993)Does It Pay to Be Green? A Systematic Overview (2008)Sustainability‐oriented Innovation: A Systematic Review (2015)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)A Natural-Resource-Based View of the Firm (1995)EFFECTS OF "BEST PRACTICES" OF ENVIRONMENTAL MANAGEMENT ON COST ADVANTAGE: THE ROLE OF COMPLEMENTARY ASSETS. (2000)Corporate responsibility and financial performance: the role of intangible resources (2009)Invited Editorial: A Natural-Resource-Based View of the Firm (2010)The fortune at the bottom of the pyramid (2010)Sustainable business model innovation: A review (2018)The Application of Electronic Computers to Factor Analysis (1960)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing (2015)Digital marketing: A framework, review and research agenda (2016)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Communication and Control Processes in the Delivery of Service Quality (1988)Exploring the essence of memorable tourism experiences (2011)Value co-creation: concept and measurement (2014)Grounded Theory in Management Research (2003)Case Study: A Strategic Research Methodology (2008)FEDS: a Framework for Evaluation in Design Science Research (2014)Customer experience management: toward implementing an evolving marketing concept (2015)Why we buy what we buy: A theory of consumption values (1991)
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References

  • 2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?4,414 cited
  • 1994Towards the Sustainable Corporation: Win-Win-Win Business Strategies for Sustainable Development3,963 cited
  • 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,138 cited
  • 1998Welcome to the experience economy.3,099 cited
  • 2019Welcome to the experience economy2,562 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 1993Qualitative Methods in Management Research.2,306 cited
  • 2003Creating sustainable value1,932 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 2007Multichannel customer management: Understanding the research-shopper phenomenon999 cited
  • 2007Qualitative Data Analysis807 cited
  • 1982The Meaning of the Built Environment: A Nonverbal Communication Approach774 cited
  • 2014Qualitative Data Analysis488 cited
  • 2002Themed flagship brand stores in the new millennium421 cited
  • 2013Luxury and sustainable development: Is there a match?419 cited
  • 2012Doing Poorly by Doing Good: Corporate Social Responsibility and Brand Concepts

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385 cited

Cited by

  • 2020Managing sustainability in luxury industry to pursue circular economy strategies85 cited
  • 2021The role of art infusion in enhancing pro-environmental luxury brand advertising60 cited
  • 2022Why Do(n’t) We Buy Second-Hand Luxury Products?57 cited
  • 2022Re-shaping sustainable value chain model under post pandemic disruptions: A fast fashion supply chain analysis43 cited
  • 2020Competitive advantage from marketing the SDGs: a luxury perspective40 cited
  • 2019How do innovation and sustainability contribute to generate retail equity? Evidence from Spanish retailing37 cited
  • 2024How Sustainable Luxury Influences Product Value Perceptions and Behavioral Intentions: A Comparative Study of Emerging vs. Developed Markets33 cited
  • 2024Circular Economy and Sustainability in Luxury Fashion Consumer Behavior: A Review and Research Agenda32 cited
  • 2022(In)compatibilities in sustainable luxury signals31 cited
  • 2021Corporate social responsibility in the luxury sector: The role of moral foundations29 cited
  • 2022Does Sustainable Consumption Behaviour Influence Luxury Services Purchase Intention?28 cited
  • 2022Gen Y consumer perceptions of web-based sustainability communications – the case of luxury fashion24 cited
  • 2022The trends of sustainability in the luxury fashion industry: A Triple Bottom Line analysis24 cited
  • 2021Sustainable what…? The role of corporate websites in communicating material innovations in the luxury fashion industry22 cited
  • 2022Introduction to the special issue on marketing communications and sustainability19 cited
  • 2025Navigating the Sustainability–Luxury Paradox: Bibliometric Insights and Research Directions17 cited