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Shaping service ecosystems: exploring the dark side of agency
16 references·16 citing·48 second hopsampled
Shaping service ecosystems: exploring the dark side of agency (2018)Shaping service ecosystems: exploring the…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…It's all B2B…and beyond: Toward a systems perspective of the market (2010)It's all B2B…and beyond: Towa…Expanding understanding of service exchange and value co-creation: a social construction approach (2010)Expanding understanding of se…Theory Building From Cases: Opportunities And Challenges (2007)Theory Building From Cases: O…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Systematic combining: an abductive approach to case research (2002)Systematic combining: an abdu…THE DYNAMIC NATURE OF CONFLICT: A LONGITUDINAL STUDY OF INTRAGROUP CONFLICT AND GROUP PERFORMANCE. (2001)THE DYNAMIC NATURE OF CONFLIC…Opportunism in Interfirm Relationships: Forms, Outcomes, and Solutions (2000)Opportunism in Interfirm Rela…What Is Agency? (1998)What Is Agency?How a Cockpit Remembers Its Speeds (1995)How a Cockpit Remembers Its S…A Theory of Structure: Duality, Agency, and Transformation (1992)A Theory of Structure: Dualit…Causal Ambiguity, Barriers to Imitation, and Sustainable Competitive Advantage (1990)Causal Ambiguity, Barriers to…A MEASURE OF STYLES OF HANDLING INTERPERSONAL CONFLICT. (1983)A MEASURE OF STYLES OF HANDLI…Uncertain Imitability: An Analysis of Interfirm Differences in Efficiency under Competition (1982)Uncertain Imitability: An Ana…The Unanticipated Consequences of Purposive Social Action (1936)The Unanticipated Consequence…The nature and fundamental elements of digital service innovation (2023)The nature and fundamental el…Shaping Circular Service Ecosystems (2023)Shaping Circular Service Ecos…Innovation intermediaries as collaborators in shaping service ecosystems: The importance of dynamic capabilities (2022)Innovation intermediaries as …Customer ecosystems: exploring how ecosystem actors shape customer experience (2022)Customer ecosystems: explorin…Creating harmony through a plethora of interests, resources and actors: the challenging task of orchestrating the service ecosystem (2022)Creating harmony through a pl…AI-activated value co-creation. An exploratory study of conversational agents (2022)AI-activated value co-creatio…Mechanisms of service ecosystem emergence: Exploring the case of public sector digital transformation (2021)Mechanisms of service ecosyst…Market-shaping: navigating multiple theoretical perspectives (2021)Market-shaping: navigating mu…The institutional turn in service research: taking stock and moving ahead (2020)The institutional turn in ser…Hegemony in asymmetric customer-supplier relationships (2020)Hegemony in asymmetric custom…Emerging technology as a platform for market shaping and innovation (2020)Emerging technology as a plat…Composing markets: A framework of intentionality in market-shaping (2020)Composing markets: A framewor…A critical analysis of service ecosystems research: rethinking its premises to move forward (2020)A critical analysis of servic…Value propositions in a digitally transformed world (2019)Value propositions in a digit…Value propositions as market-shaping devices: A qualitative comparative analysis (2019)Value propositions as market-…Shifting Arrays of a Kaleidoscope: The Orchestration of Relational Value Cocreation in Service Systems (2019)Shifting Arrays of a Kaleidos…Uncertainty, Evolution, and Economic Theory (1950)Markets and Hierarchies: Analysis and Antitrust Implications. 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References

  • 2007Theory Building From Cases: Opportunities And Challenges16,654 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1998What Is Agency?6,156 cited
  • 1992A Theory of Structure: Duality, Agency, and Transformation5,297 cited
  • 2002Systematic combining: an abductive approach to case research4,931 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 1982Uncertain Imitability: An Analysis of Interfirm Differences in Efficiency under Competition2,823 cited
  • 1990Causal Ambiguity, Barriers to Imitation, and Sustainable Competitive Advantage2,693 cited
  • 1936The Unanticipated Consequences of Purposive Social Action2,522 cited
  • 2001THE DYNAMIC NATURE OF CONFLICT: A LONGITUDINAL STUDY OF INTRAGROUP CONFLICT AND GROUP PERFORMANCE.2,483 cited
  • 1995How a Cockpit Remembers Its Speeds1,877 cited
  • 1983A MEASURE OF STYLES OF HANDLING INTERPERSONAL CONFLICT.1,588 cited
  • 2010It's all B2B…and beyond: Toward a systems perspective of the market1,454 cited
  • 2010Expanding understanding of service exchange and value co-creation: a social construction approach

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1,426 cited
  • 2000Opportunism in Interfirm Relationships: Forms, Outcomes, and Solutions1,406 cited
  • Cited by

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    • 2019Value propositions as market-shaping devices: A qualitative comparative analysis73 cited
    • 2020A critical analysis of service ecosystems research: rethinking its premises to move forward68 cited
    • 2022Innovation intermediaries as collaborators in shaping service ecosystems: The importance of dynamic capabilities67 cited
    • 2020Emerging technology as a platform for market shaping and innovation67 cited
    • 2019Value propositions in a digitally transformed world65 cited
    • 2022Customer ecosystems: exploring how ecosystem actors shape customer experience56 cited
    • 2021Market-shaping: navigating multiple theoretical perspectives55 cited
    • 2021Mechanisms of service ecosystem emergence: Exploring the case of public sector digital transformation54 cited
    • 2019Shifting Arrays of a Kaleidoscope: The Orchestration of Relational Value Cocreation in Service Systems52 cited
    • 2020Composing markets: A framework of intentionality in market-shaping49 cited
    • 2020The institutional turn in service research: taking stock and moving ahead48 cited
    • 2022AI-activated value co-creation. An exploratory study of conversational agents44 cited
    • 2022Creating harmony through a plethora of interests, resources and actors: the challenging task of orchestrating the service ecosystem43 cited
    • 2020Hegemony in asymmetric customer-supplier relationships43 cited