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Brand satisfaction
16 references·16 citing·52 second hopsampled
Brand satisfaction (2018)Brand satisfactionHotel customers’ environmentally responsible behavioral intention: Impact of key constructs on decision in green consumerism (2014)Hotel customers’ environmenta…Firm Innovativeness and Its Performance Outcomes: A Meta-Analytic Review and Theoretical Integration (2012)Firm Innovativeness and Its P…The role of brand experience and affective commitment in determining brand loyalty (2011)The role of brand experience …Sensory marketing: the multi‐sensory brand‐experience concept (2011)Sensory marketing: the multi‐…Understanding how consumers view green hotels: how a hotel's green image can influence behavioural intentions (2010)Understanding how consumers v…Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Brand Experience: What Is It?…A review of innovation research in tourism (2009)A review of innovation resear…Measuring Marketing Productivity: Current Knowledge and Future Directions (2004)Measuring Marketing Productiv…Market Orientation, Creativity, and New Product Performance in High-Technology Firms (2004)Market Orientation, Creativit…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…A critical look at technological innovation typology and innovativeness terminology: a literature review (2002)A critical look at technologi…Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Innovation, Market Orientatio…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Variety Seeking Behavior: An Interdisciplinary Review (1982)Variety Seeking Behavior: An …The need for cognition. (1982)The need for cognition.Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Green Branding and Consumer Behavior, Unveiling the Impact of Environmental Marketing Strategies on Purchase Decisions (2025)Green Branding and Consumer B…Trustworthy brand signals, price fairness and organic food restaurant brand loyalty (2023)Trustworthy brand signals, pr…How sensory perceptions and sensory brand experience influence customer behavioral intentions in the context of cartoon-themed restaurants (2023)How sensory perceptions and s…Customer value cocreation behaviors in hospitality: Antecedents and mediators (2023)Customer value cocreation beh…Customer experience in the hotel industry: a systematic literature review and research agenda (2023)Customer experience in the ho…The Impact of Corporate Culture on Corporate Social Responsibility: Role of Reputation and Corporate Sustainability (2022)The Impact of Corporate Cultu…Investigating the Role of Green Hotel Sustainable Strategies to Improve Customer Cognitive and Affective Image: Evidence from PLS-SEM and fsQCA (2022)Investigating the Role of Gre…Green perceived value and consumer attitudes in the light of the SDGs: a replication study from a developing economy (2022)Green perceived value and con…A stimulus-organism-response perspective to examine green hotel patronage intention (2022)A stimulus-organism-response …The effects of a sustainable vs conventional apparel advertisement on consumer perception of CSR image and attitude toward the brand (2021)The effects of a sustainable …Restaurant Innovativeness and Brand Attachment: The Role of Memorable Brand Experience (2021)Restaurant Innovativeness and…How environmental awareness and corporate social responsibility practices benefit the enterprise? An empirical study in the context of emerging economy (2021)How environmental awareness a…Green innovation performance: a multi-level analysis in the hotel sector (2021)Green innovation performance:…Exploring the links among corporate social responsibility, reputation, and performance from a multi-dimensional perspective (2021)Exploring the links among cor…Investigating Key Attributes in Experience and Satisfaction of Hotel Customer Using Online Review Data (2019)Investigating Key Attributes …Exploring mediating role of service quality in the association between sensory marketing and customer satisfaction (2019)Exploring mediating role of s…The achievement motive (1953)The Psychology of Interpersonal Relations. (1958)The Elaboration Likelihood Model of Persuasion (1986)Political conservatism as motivated social cognition. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)A Theory of Cognitive Dissonance (2017)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)The Theory of Economic Development: An Inquiry into Profits, Capital, Credit, Interest, and the Business Cycle (1934)Technological paradigms and technological trajectories (1982)The Managed Heart: Commercialization of Human Feeling (1984)Conceptualising technology enhanced destination experiences (2012)Social media as a destination marketing tool: its use by national tourism organisations (2012)Smart tourism destinations: ecosystems for tourism destination competitiveness (2016)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. 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(1988)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Radical Innovation Across Nations: The Preeminence of Corporate Culture (2008)Technology push and demand pull perspectives in innovation studies: Current findings and future research directions (2012)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)The Theory of Economic Development (2003)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)A Multi‐Dimensional Framework of Organizational Innovation: A Systematic Review of the Literature (2009)Leveraging External Sources of Innovation: A Review of Research on Open Innovation (2013)Diffusion of Innovations 1 (2019)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration (2003)A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy (2004)The Debate over Doing Good: Corporate Social Performance, Strategic Marketing Levers, and Firm-Idiosyncratic Risk (2009)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Organizational culture and leadership (1993)Organizational Learning: A Theory of Action Perspective (1997)Learning orientation, firm innovation capability, and firm performance (2002)Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003)Dynamic capabilities: A review and research agenda (2007)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1982The need for cognition.5,357 cited
  • 2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?4,414 cited
  • 1998Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination3,968 cited
  • 2002A critical look at technological innovation typology and innovativeness terminology: a literature review3,470 cited
  • 2009A review of innovation research in tourism1,589 cited
  • 2004Measuring Marketing Productivity: Current Knowledge and Future Directions1,114 cited
  • 2004Market Orientation, Creativity, and New Product Performance in High-Technology Firms1,086 cited
  • 1982Variety Seeking Behavior: An Interdisciplinary Review1,002 cited
  • 2012Firm Innovativeness and Its Performance Outcomes: A Meta-Analytic Review and Theoretical Integration837 cited
  • 2010Understanding how consumers view green hotels: how a hotel's green image can influence behavioural intentions828 cited
  • 2011The role of brand experience and affective commitment in determining brand loyalty

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580 cited
  • 2011Sensory marketing: the multi‐sensory brand‐experience concept545 cited
  • 2014Hotel customers’ environmentally responsible behavioral intention: Impact of key constructs on decision in green consumerism531 cited
  • Cited by

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    • 2022Investigating the Role of Green Hotel Sustainable Strategies to Improve Customer Cognitive and Affective Image: Evidence from PLS-SEM and fsQCA46 cited
    • 2025Green Branding and Consumer Behavior, Unveiling the Impact of Environmental Marketing Strategies on Purchase Decisions46 cited
    • 2022The Impact of Corporate Culture on Corporate Social Responsibility: Role of Reputation and Corporate Sustainability44 cited
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    • 2022Green perceived value and consumer attitudes in the light of the SDGs: a replication study from a developing economy28 cited