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E-Commerce Platforms as Service Ecosystems
16 references·0 citing·44 second hopsampled
E-Commerce Platforms as Service Ecosystems (2018)E-Commerce Platforms as Service EcosystemsInstitutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Service-Dominant Logic (2014)Service-Dominant LogicThe Complexity of Context: A Service Ecosystems Approach for International Marketing (2013)The Complexity of Context: A …Understanding customers' repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk (2012)Understanding customers' repe…Megamarketing: The Creation of Markets as a Social Process (2010)Megamarketing: The Creation o…It's all B2B…and beyond: Toward a systems perspective of the market (2010)It's all B2B…and beyond: Towa…From virtual community members to C2C e-commerce buyers: Trust in virtual communities and its effect on consumers’ purchase intention (2009)From virtual community member…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Fundamentals of service science (2007)Fundamentals of service scien…Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model (2004)Measuring e-Commerce Success:…Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services (2004)Consumer trust in B2C e-Comme…Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics (2002)Antecedents of B2C Channel Sa…E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…Do Norms Matter in Marketing Relationships? (1992)Do Norms Matter in Marketing …General Theories and the Fundamental Explananda of Marketing (1983)General Theories and the Fund…Structural Equations with Latent Variables (1989)The Commitment-Trust Theory of Relationship Marketing (1994)An Integrative Model Of Organizational Trust (1995)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Information Systems Success: The Quest for the Dependent Variable (1992)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Measuring information systems success: models, dimensions, measures, and interrelationships (2008)Trust and Electronic Government Success: An Empirical Study (2008)Social media in marketing: A review and analysis of the existing literature (2017)An Inquiry into the Nature and Causes of the Wealth of Nations (1776)The Strength of Weak Ties (1973)Evolving to a New Dominant Logic for Marketing (2003)Critical service logic: making sense of value creation and co-creation (2012)Effects of COVID-19 on business and research (2020)Reframing Business: When the Map Changes the Landscape (2001)Steps toward a science of service systems (2007)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)The Drivers of Green Brand Equity: Green Brand Image, Green Satisfaction, and Green Trust (2009)Exchange and Power in Social Life (2017)Problems and Strategies in Services Marketing (1985)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Social Marketing: An Approach to Planned Social Change (1971)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Prospect Theory: An Analysis of Decision under Risk (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services (2016)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing (2019)The Nature of the Firm (1937)The Economics of Organization: The Transaction Cost Approach (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Institutions, Institutional Change and Economic Performance (1990)Service-dominant logic 2025 (2016)Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications (2018)Designing conceptual articles: four approaches (2020)
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References

  • 2007Service-dominant logic: continuing the evolution7,831 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,877 cited
  • 2000E-commerce: the role of familiarity and trust3,529 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,198 cited
  • 1992Do Norms Matter in Marketing Relationships?2,412 cited
  • 2004Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services2,081 cited
  • 2010It's all B2B…and beyond: Toward a systems perspective of the market1,459 cited
  • 2004Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model1,423 cited
  • 2007Fundamentals of service science1,393 cited
  • 2012Understanding customers' repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk1,386 cited
  • 2002Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics1,205 cited
  • 2014Service-Dominant Logic782 cited
  • 2009From virtual community members to C2C e-commerce buyers: Trust in virtual communities and its effect on consumers’ purchase intention681 cited
  • 2013The Complexity of Context: A Service Ecosystems Approach for International Marketing560 cited

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  • 2010Megamarketing: The Creation of Markets as a Social Process543 cited
  • 1983General Theories and the Fundamental Explananda of Marketing462 cited
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