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Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach
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Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach (2020)Suggesting a Framework for Performance Ev…Tourists’ Experiences with Smart Tourism Technology at Smart Destinations and Their Behavior Intentions (2019)Tourists’ Experiences with Sm…Smart tourism destinations: ecosystems for tourism destination competitiveness (2016)Smart tourism destinations: e…SoCoMo marketing for travel and tourism: Empowering co-creation of value (2015)SoCoMo marketing for travel a…Smart tourism: foundations and developments (2015)Smart tourism: foundations an…Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services (2014)Smart Tourism Destinations En…Smart Tourism Destinations (2013)Smart Tourism DestinationsExpanding understanding of service exchange and value co-creation: a social construction approach (2010)Expanding understanding of se…The evolving brand logic: a service-dominant logic perspective (2009)The evolving brand logic: a s…Service logic revisited: who creates value? And who co‐creates? (2008)Service logic revisited: who …Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…USING THE BALANCED SCORECARD TO MEASURE SUPPLY CHAIN PERFORMANCE. (2000)USING THE BALANCED SCORECARD …Using the balanced scorecard as a strategic management system (1996)Using the balanced scorecard …The balanced scorecard--measures that drive performance. (1992)The balanced scorecard--measu…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…Conceptual structure of balanced scorecard research: A co-word analysis (2022)Conceptual structure of balan…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Value co-creation in service logic: A critical analysis (2011)Critical service logic: making sense of value creation and co-creation (2012)Institutions and axioms: an extension and update of service-dominant logic (2015)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)The Strength of Weak Ties (1973)The Constitution of Society. Outline of the Theory of Structuration (1984)The Role of Customer Engagement Behavior in Value Co-Creation (2014)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Service-dominant logic 2025 (2016)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Customer Engagement (2011)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Marketing the competitive destination of the future (2000)The qualitative research interview (2006)Linking Customer Interaction and Innovation: The Mediating Role of New Organizational Practices (2010)Creating value from Social Big Data: Implications for Smart Tourism Destinations (2017)From the traditional understanding of tourism destination to the smart tourism destination (2017)Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article (2019)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Business Models, Business Strategy and Innovation (2009)Smart tourism technologies in travel planning: The role of exploration and exploitation (2017)The digital revolution in the travel and tourism industry (2019)Contemporary Strategy Analysis (1998)TOWARD A THEORY OF PARADOX: A DYNAMIC EQUILIBRIUM MODEL OF ORGANIZING. (2011)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)Performance measurement system design (1995)Performance management: a framework for management control systems research (1999)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 1996Using the balanced scorecard as a strategic management system5,014 cited
  • 2015Smart tourism: foundations and developments2,567 cited
  • 2008Service logic revisited: who creates value? And who co‐creates?1,844 cited
  • 2010Expanding understanding of service exchange and value co-creation: a social construction approach1,426 cited
  • 2014Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services966 cited
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  • 2016Smart tourism destinations: ecosystems for tourism destination competitiveness733 cited
  • 2000USING THE BALANCED SCORECARD TO MEASURE SUPPLY CHAIN PERFORMANCE.620 cited
  • 2015SoCoMo marketing for travel and tourism: Empowering co-creation of value

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544 cited
  • 2019Tourists’ Experiences with Smart Tourism Technology at Smart Destinations and Their Behavior Intentions483 cited
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    • 2022Conceptual structure of balanced scorecard research: A co-word analysis17 cited