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A Neural Network based Approach for Predicting Customer Churn in Cellular Network Services

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2014Churn prediction for high-value players in casual social games147 cited
2018A big data analytics model for customer churn prediction in the retiree segment125 cited
2016Developing a prediction model for customer churn from electronic banking services using data mining116 cited

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2023

Customer churning analysis using machine learning algorithms

95 cited

2021Telecom Churn Prediction System Based on Ensemble Learning Using Feature Grouping76 cited

2023An adaptive learning approach for customer churn prediction in the telecommunication industry using evolutionary computation and Naïve Bayes76 cited

2015A Multi-Layer Perceptron Approach for Customer Churn Prediction62 cited

2020Telecom churn prediction and used techniques, datasets and performance measures: a review54 cited

2017A review and analysis of churn prediction methods for customer retention in telecom industries53 cited

2022Artificial Intelligence Based Customer Churn Prediction Model for Business Markets51 cited

2022Impact of Hyperparameters on Deep Learning Model for Customer Churn Prediction in Telecommunication Sector48 cited

2014Churn Prediction in Telecommunication Industry Using Rough Set Approach48 cited

2015Hybrid Data Mining Models for Predicting Customer Churn46 cited

2021Deep Learning for Customer Churn Prediction in E-Commerce Decision Support42 cited

2021Giant fight: Customer churn prediction in traditional broadcast industry41 cited

2013Customer Churn Prediction in Telecommunication A Decade Review and Classification40 cited