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Drivers Affecting Online Banking Usage of Private Commercial Banks in Sri Lanka
16 references·0 citing·53 second hop
Drivers Affecting Online Banking Usage of Private Commercial Banks in Sri Lanka (2020)Drivers Affecting Online Banking Usage of…Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty (2016)Internet banking service qual…An analysis of business’ acceptance of internet banking: an integration of e-trust to the TAM (2016)An analysis of business’ acce…Information Privacy Concerns: Linking Individual Perceptions with Institutional Privacy Assurances (2011)Information Privacy Concerns:…Analyzing the use of UTAUT model in explaining an online behaviour: Internet banking adoption (2009)Analyzing the use of UTAUT mo…Exploring the impact of online privacy disclosures on consumer trust (2006)Exploring the impact of onlin…The adoption of electronic banking technologies by US consumers (2004)The adoption of electronic ba…A proposed model of e-trust for electronic banking (2003)A proposed model of e-trust f…Online trust: a stakeholder perspective, concepts, implications, and future directions (2002)Online trust: a stakeholder p…From Brand Loyalty to E-Loyalty: A Conceptual Framework (2001)From Brand Loyalty to E-Loyal…Dimensions of Privacy Concern among Online Consumers (2000)Dimensions of Privacy Concern…Building Store Loyalty through Store Brands (2000)Building Store Loyalty throug…Communality as a Dimension of Service Relationships (1996)Communality as a Dimension of…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions (1994)An assessment of the relation…Perceived risk: The concept and its measurement (1986)Perceived risk: The concept a…Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Participation Rates in Epidemiologic Studies (2007)Consumer adoption of mobile banking in Jordan (2016)Investigating the impact of social media advertising features on customer purchase intention (2018)Diffusion of Innovations 1 (2019)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. 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References

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  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 1994An assessment of the relationship between service quality and customer satisfaction in the formation of consumers' purchase intentions1,984 cited
  • 2011Information Privacy Concerns: Linking Individual Perceptions with Institutional Privacy Assurances768 cited
  • 2000Building Store Loyalty through Store Brands684 cited
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  • 2000Dimensions of Privacy Concern among Online Consumers608 cited
  • 2003A proposed model of e-trust for electronic banking583 cited
  • 1986Perceived risk: The concept and its measurement551 cited
  • 2004The adoption of electronic banking technologies by US consumers530 cited
  • 2016Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty455 cited
  • 2001From Brand Loyalty to E-Loyalty: A Conceptual Framework407 cited
  • 2006Exploring the impact of online privacy disclosures on consumer trust291 cited
  • 1996Communality as a Dimension of Service Relationships178 cited
  • 2009

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Analyzing the use of UTAUT model in explaining an online behaviour: Internet banking adoption
117 cited
  • 2016An analysis of business’ acceptance of internet banking: an integration of e-trust to the TAM90 cited
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