SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Experiência de consumo: proposta de um conceito unificador
16 references·0 citing·47 second hop
Experiência de consumo: proposta de um conceito unificador (2021)Experiência de consumo: proposta de um co…The Multilevel Nature of Customer Experience Research: An Integrative Review and Research Agenda (2017)The Multilevel Nature of Cust…Customer experience – a review and research agenda (2017)Customer experience – a revie…Understanding Customer Experience Throughout the Customer Journey (2016)Understanding Customer Experi…The experience economy: past, present and future (2013)The experience economy: past,…Experience Marketing: Concepts, Frameworks and Consumer Insights (2011)Experience Marketing: Concept…Customer experience management: a critical review of an emerging idea (2010)Customer experience managemen…Service logic revisited: who creates value? And who co‐creates? (2008)Service logic revisited: who …Understanding customer experience. (2007)Understanding customer experi…Towards the ‘perfect’ customer experience (2007)Towards the ‘perfect’ custome…Lasting customer loyalty: a total customer experience approach (2006)Lasting customer loyalty: a t…Consumer Culture Theory (CCT): Twenty Years of Research (2005)Consumer Culture Theory (CCT)…Priceless: Turning Ordinary Products into Extraordinary Experiences (2002)Priceless: Turning Ordinary P…On the conceptual link between mass customisation and experiential consumption: an explosion of subjectivity (2001)On the conceptual link betwee…Consumer Value: A Framework for Analysis and Research (1999)Consumer Value: A Framework f…How Consumers Consume: A Typology of Consumption Practices (1995)How Consumers Consume: A Typo…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Society and the Adolescent Self-Image (1965)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Prospect theory: An analysis of decision under risk (1988)Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)The Social Construction of Reality (1967)Studies in Ethnomethodology. (1968)Outline of a Theory of Practice. (1980)User Acceptance of Hedonic Information Systems1 (2004)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: continuing the evolution (2007)Value co-creation in service logic: A critical analysis (2011)Critical service logic: making sense of value creation and co-creation (2012)Institutions and axioms: an extension and update of service-dominant logic (2015)The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Whence Consumer Loyalty? (1999)EXQ: a multiple‐item scale for assessing service experience (2012)Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services (2014)A Theory of Cognitive Dissonance (1957)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)A Theory of Cognitive Dissonance (2017)Marketing AI recruitment: The next phase in job application and selection (2018)The Commitment-Trust Theory of Relationship Marketing (1994)How to Sustain the Customer Experience: (2007)Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend (2009)Customer experience: fundamental premises and implications for research (2020)Advances in Consumer Research (2025)Possessions and the Extended Self (1988)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Interpretation of Cultures (2017)The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes (2012)Customer experience management: toward implementing an evolving marketing concept (2015)Designing conceptual articles: four approaches (2020)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)
this work references cited by second hop

References

  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
  • 2005Consumer Culture Theory (CCT): Twenty Years of Research3,671 cited
  • 2008Service logic revisited: who creates value? And who co‐creates?1,844 cited
  • 1995How Consumers Consume: A Typology of Consumption Practices1,701 cited
  • 1999Consumer Value: A Framework for Analysis and Research1,527 cited
  • 2007Understanding customer experience.1,295 cited
  • 2001On the conceptual link between mass customisation and experiential consumption: an explosion of subjectivity666 cited
  • 2010Customer experience management: a critical review of an emerging idea501 cited
  • 2006Lasting customer loyalty: a total customer experience approach479 cited
  • 2011Experience Marketing: Concepts, Frameworks and Consumer Insights428 cited
  • 2017The Multilevel Nature of Customer Experience Research: An Integrative Review and Research Agenda391 cited
  • 2007Towards the ‘perfect’ customer experience387 cited
  • 2017Customer experience – a review and research agenda377 cited
  • 2013The experience economy: past, present and future

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

341 cited
  • 2002Priceless: Turning Ordinary Products into Extraordinary Experiences335 cited
  • Cited by

    No citing works inside the corpus for this window.