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Public Service Logic: An Appropriate Recipe for Improving Serviceness in the Public Sector?

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References

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2007

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From New Public Management to Public Value: Paradigmatic Change and Managerial Implications

1,072 cited

Cited by

2023Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context81 cited
2023A critique of public service logic42 cited
2024Public services as practices: towards a framework for understanding co-creation and co-destruction of private and public value28 cited
2024Citizens’ conscious engagement in digital platforms: advancing public service delivery within the public service logic framework21 cited
2024Roles of professionals in value co-creation: a systematic literature review21 cited
2023Public management and policing: a dialectical inquiry17 cited
2024Street-level bureaucracy and Co-creation: towards theory synthesis and cross-fertilization16 cited
2024OK computer: applying the public service logic on digital health services14 cited
2022Contexts of Consumption and Their Evolution in the Digital Age: Beyond the Service-Dominant Logic8 cited
2022Designing City Service Ecosystems: The Case of the City of Espoo in the Capital Region of Finland7 cited
2022Innovation in Public Services: The Case of Moroccan Government6 cited
2026Public service logic: a systematic literature review4 cited
2024The Role of Expectation Management in Value Creation: A Case Study on Municipal Managers’ Experiences with Offering Supported Housing4 cited
2026Toward a Theory of Value as Praxis: Linking Public Values and Public Value3 cited