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Value creation process and outcomes in social inclusion focused services
16 references·1 citing·51 second hopsampled
Value creation process and outcomes in social inclusion focused services (2022)Value creation process and outcomes in so…Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research (2020)Tourism and COVID-19: Impacts…“Everything Is Perfect, and We Have No Problems”: Detecting and Limiting Social Desirability Bias in Qualitative Research (2019)“Everything Is Perfect, and W…When art meets tech: The role of augmented reality in enhancing museum experiences and purchase intentions (2018)When art meets tech: The role…Service-dominant logic 2025 (2016)Service-dominant logic 2025Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…The service revolution and its marketing implications: service logic vs service-dominant logic (2014)The service revolution and it…Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…Value co-creation in service logic: A critical analysis (2011)Value co-creation in service …Co-creation and co-destruction: A practice-theory based study of interactive value formation (2011)Co-creation and co-destructio…Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic (2010)Not always co‐creation: intro…Using thematic analysis in psychology (2006)Using thematic analysis in ps…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Using and analysing focus groups: Limitations and possibilities (2000)Using and analysing focus gro…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Compatibility Management: Customer‐to‐Customer Relationships in Service Environments (1989)Compatibility Management: Cus…Exploring the principle and competencies for phygital service inclusion (2025)Exploring the principle and c…Qualitative evaluation and research methods (1990)Qualitative Data Analysis: An Expanded Sourcebook (1994)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Older Adults' Reasons for Using Technology while Aging in Place (2015)Thematic Analysis (2017)Reflecting on reflexive thematic analysis (2019)The Social Construction of Reality: A Treatise in the Sociology of Knowledge. 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(1984)Social Desirability Bias and the Validity of Indirect Questioning (1993)Determinants of social desirability bias in sensitive surveys: a literature review (2011)COVID-19 Emergency eLearning and Beyond: Experiences and Perspectives of University Educators (2021)The Influence of Social Desirability on Sexual Behavior Surveys: A Review (2022)Viés de desejabilidade social na pesquisa qualitativa em saúde (2022)Publish and perish? Bibliometric analysis, journal ranking and the assessment of research quality in tourism (2010)Paradox Research in Management Science: Looking Back to Move Forward (2016)Pandemics, tourism and global change: a rapid assessment of COVID-19 (2020)Perceived social impacts of tourism and quality-of-life: a new conceptual model (2020)Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization (2020)Exploring the impact of COVID-19 on tourism: transformational potential and implications for a sustainable recovery of the travel and leisure industry (2021)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)The Capabilities of Market-Driven Organizations (1994)The Comparative Advantage Theory of Competition (1995)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)Designing conceptual articles: four approaches (2020)Value co-creation: concept and measurement (2014)Service Research Priorities in a Rapidly Changing Context (2015)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)
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References

  • 2006Using thematic analysis in psychology193,725 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 1993Market Orientation: Antecedents and Consequences4,340 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2012Critical service logic: making sense of value creation and co-creation2,577 cited
  • 2020Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research2,289 cited
  • 2011Value co-creation in service logic: A critical analysis1,592 cited
  • 2019“Everything Is Perfect, and We Have No Problems”: Detecting and Limiting Social Desirability Bias in Qualitative Research1,554 cited
  • 2016Service-dominant logic 20251,365 cited
  • 2000Using and analysing focus groups: Limitations and possibilities1,151 cited
  • 2011Co-creation and co-destruction: A practice-theory based study of interactive value formation899 cited
  • 2010Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic886 cited
  • 2014The service revolution and its marketing implications: service logic vs service-dominant logic517 cited

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2018
When art meets tech: The role of augmented reality in enhancing museum experiences and purchase intentions
495 cited
  • 1989Compatibility Management: Customer‐to‐Customer Relationships in Service Environments429 cited
  • Cited by

    • 2025Exploring the principle and competencies for phygital service inclusion13 cited