References

• 1989Conservation of resources: A new attempt at conceptualizing stress.18,137 cited
• 2011Making sense of Cronbach's alpha15,098 cited
• 1970Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States.11,189 cited
• 1988The Social Psychology of Procedural Justice6,583 cited
• 1994DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE.6,061 cited
• 1998HELPING AND VOICE EXTRA-ROLE BEHAVIORS: EVIDENCE OF CONSTRUCT AND PREDICTIVE VALIDITY.3,173 cited
• 2000Job demands, perceptions of effort‐reward fairness and innovative work behaviour2,814 cited
• 2001WHEN JOB DISSATISFACTION LEADS TO CREATIVITY: ENCOURAGING THE EXPRESSION OF VOICE.2,790 cited
• 2000Organizational Silence: A Barrier to Change and Development in a Pluralistic World2,771 cited
• 2003Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs*2,059 cited
• 2020Business Research Methods2,013 cited
• 1993The Voice of the Customer1,969 cited
• 2011Employee Voice Behavior: Integration and Directions for Future Research1,799 cited
• 2001WHAT DO PROACTIVE PEOPLE DO? A LONGITUDINAL MODEL LINKING PROACTIVE PERSONALITY AND CAREER SUCCESS1,652 cited
• 2012