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Research note: conceptualizing agentic luxury in luxury services
16 references·0 citing·50 second hopsampled
Research note: conceptualizing agentic luxury in luxury services (2023)Research note: conceptualizing agentic lu…The psychology of luxury consumption (2020)The psychology of luxury cons…Luxury services (2020)Luxury servicesCustomer experience: fundamental premises and implications for research (2020)Customer experience: fundamen…Moments of luxury: Hedonic escapism as a luxury experience (2019)Moments of luxury: Hedonic es…What is a luxury brand? A new definition and review of the literature (2017)What is a luxury brand? A new…Managing Status: How Luxury Brands Shape Class Subjectivities in the Service Encounter (2017)Managing Status: How Luxury B…Cost-effective service excellence (2017)Cost-effective service excell…Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…Characterizing Value as an Experience (2012)Characterizing Value as an Ex…Signaling Status with Luxury Goods: The Role of Brand Prominence (2010)Signaling Status with Luxury …Marketplace Tensions in Extraordinary Experiences (2010)Marketplace Tensions in Extra…The specificity of luxury management: Turning marketing upside down (2009)The specificity of luxury man…When Should a Retailer Create an Exciting Store Environment? (2006)When Should a Retailer Create…Congruency of scent and music as a driver of in-store evaluations and behavior (2001)Congruency of scent and music…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Hedonic Consumption: Emerging…The Social Construction of Reality: A Treatise in the Sociology of Knowledge. 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(1992)The New Strategic Brand Management (2004)Fashion brands: branding style from Armani to Zara (2013)Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior (2016)‘Masstige’ marketing: A review, synthesis and research agenda (2019)Examining the impact of luxury brand's social media marketing on customer engagement: Using big data analytics and natural language processing (2019)Store atmosphere and purchasing behavior (1994)Atmospheric Effects on Shopping Behavior (2000)The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants (2007)The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry (2009)Store Atmospherics: A Multisensory Perspective (2014)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)User Acceptance of Information Technology: Toward A Unified View1 (2003)Brand value co-creation in a digitalized world: An integrative framework and research implications (2015)Customer loyalty: a review and future directions with a special focus on the hospitality industry (2015)Possessions and the Extended Self (1988)The Structure of Scientific Revolutions (2017)Customers’ motivation to engage with luxury brands on social media (2020)Sustainability and social media communication: How consumers respond to marketing efforts of luxury and non-luxury fashion brands (2020)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: continuing the evolution (2007)Designing conceptual articles: four approaches (2020)Moving the Customer Experience Field Forward: Introducing the Touchpoints, Context, Qualities (TCQ) Nomenclature (2020)Memorable tourism experience: A review and research agenda (2022)Self-Concept in Consumer Behavior: A Critical Review (1982)Brand Community (2001)Why Do Consumers Buy Counterfeit Luxury Brands? (2009)Between the mass and the class: Antecedents of the “bandwagon” luxury consumption behavior (2011)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)An Information Processing Theory of Consumer Choice (1979)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Advances in Consumer Research (2025)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Implementing the Marketing Concept at the Employee-Customer Interface: The Role of Customer Need Knowledge (2009)The Marketers’ Prismatic Palette: A Review of Color Research and Future Directions (2013)Satisfaction of mall shoppers: A study on perceived utilitarian and hedonic shopping values (2016)
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References

  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 2012Critical service logic: making sense of value creation and co-creation2,577 cited
  • 2010Signaling Status with Luxury Goods: The Role of Brand Prominence1,657 cited
  • 2001Congruency of scent and music as a driver of in-store evaluations and behavior1,154 cited
  • 2020Customer experience: fundamental premises and implications for research941 cited
  • 2017What is a luxury brand? A new definition and review of the literature650 cited
  • 2009The specificity of luxury management: Turning marketing upside down644 cited
  • 2012Characterizing Value as an Experience606 cited
  • 2006When Should a Retailer Create an Exciting Store Environment?350 cited
  • 2010Marketplace Tensions in Extraordinary Experiences282 cited
  • 2019Moments of luxury: Hedonic escapism as a luxury experience281 cited
  • 2017Managing Status: How Luxury Brands Shape Class Subjectivities in the Service Encounter277 cited
  • 2017Cost-effective service excellence232 cited
  • 2020The psychology of luxury consumption

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182 cited
  • 2020Luxury services178 cited
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