References

No references inside the corpus for this window.

Cited by

• 2002Moving from performance measurement to performance management349 cited
• 2005A performance measurement paradigm for integrating strategy formulation: A review of systems and frameworks171 cited
• 2009Lessons learned from performance management systems implementations156 cited
• 2001A proposed model of TQM implementation based on an empirical study of Malaysian industry153 cited
• 2005A survey of total quality management in Iran136 cited
• 1997A review of total quality management in practice: understanding the fundamentals through examples of best practice applications ‐ part III133 cited
• 2001Factors affecting successful implementation of high performance teams131 cited
• 2009En route to a theory of benchmarking113 cited
• 2000Measuring product development performance in manufacturing organisations108 cited
• 1995Effective process management through performance measurement: Part III-an integrated model of total quality-based performance measurement103 cited
• 2003An empirical study of critical factors of TQM in Palestinian organizations102 cited
• 2008The impacts of leadership style and best practices on company performances: Empirical evidence from business firms in Malaysia87 cited
• 2004Implicit communication in organisations83 cited