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Front office operations and management
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Front office operations and management (2002)Front office operations and managementHow do tourism firms innovate for sustainable energy consumption? A capabilities perspective on the adoption of energy efficiency in tourism accommodation establishments (2015)How do tourism firms innovate…Hotel Revenue Management: From Theory to Practice (2014)Hotel Revenue Management: Fro…Hotel Revenue Management – A Critical Literature Review (2012)Hotel Revenue Management – A …Assessment of Quality of Hospitality Education in Kenya (2012)Assessment of Quality of Hosp…An Empirical Study of Kirkpatrick’s Evaluation Model in the Hospitality Industry (2010)An Empirical Study of Kirkpat…ADR rule of thumb: Validity and suggestions for its application (2003)ADR rule of thumb: Validity a…A power primer. (1992)Educational Research: Competencies for Analysis and Application (1995)Educational Research: Planning, Conducting, and Evaluating Quantitative and Qualitative Research (2001)How are hotel managers utilizing the training evaluation tools available to them? (2012)Determination of Training Material and Organisational Culture Impact in Vocational Training Effectiveness in Bahrain (2022)General System Theory: Foundations, Development, Applications. (1969)General System Theory: Foundations, Development, Applications (1977)The Theory and Practice of Revenue Management (2004)Dynamic pricing for hotel revenue management using price multipliers (2012)Predicting hotel booking cancellations to decrease uncertainty and increase revenue (2017)Managing hotel revenue amid the COVID-19 crisis (2021)Principles of Marketing (1972)Services Marketing: Integrating Customer Focus Across the Firm (1996)Affiliation to hotel chains: Hotels' perspective (2015)An empirical analysis of the effectiveness of hotel Revenue Management in five-star hotels in Barcelona, Spain (2017)Dynamics of pricing and non-pricing strategies, revenue management performance and competitive advantage in hotel industry (2018)Case Study Research: Design and Methods (1984)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Sustainable tourism, progress, challenges and opportunities: an introduction (2015)Does environmental sustainability contribute to tourism growth? An analysis at the country level (2018)Diffusion of Innovations 1 (2019)Innovation research in tourism: Research streams and actions for the future (2019)The appraisal of real estate (1927)Hotel front office management (1990)Markets: The U.S. Lodging Industry (2006)Hospitality and Travel Marketing (2022)Hospitality Management Education: Here Today, Gone Tomorrow? (1993)Education for All (1996)The liberation of hospitality management education (2003)Professional Development through Work Integrated Learning in Tourism and Hospitality – alive in South Africa (2015)
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  • 2012Hotel Revenue Management – A Critical Literature Review109 cited
  • 2015How do tourism firms innovate for sustainable energy consumption? A capabilities perspective on the adoption of energy efficiency in tourism accommodation establishments99 cited
  • 2014Hotel Revenue Management: From Theory to Practice67 cited
  • 2003ADR rule of thumb: Validity and suggestions for its application31 cited
  • 2010An Empirical Study of Kirkpatrick’s Evaluation Model in the Hospitality Industry9 cited
  • 2012Assessment of Quality of Hospitality Education in Kenya1 cited

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