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Value creation: assessing the relationships between quality, consumption value and behavioural intentions at sporting events
16 references·16 citing·41 second hopsampled
Value creation: assessing the relationships between quality, consumption value and behavioural intentions at sporting events (2013)Value creation: assessing the relationshi…A THEORY OF HUMAN MOTIVATION (2017)A THEORY OF HUMAN MOTIVATIONCo-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…On the dimensionality of organizational justice: A construct validation of a measure. (2001)On the dimensionality of orga…Consumer perceived value: The development of a multiple item scale (2001)Consumer perceived value: The…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Alumni and their alma mater: …Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Hedonic Consumption: Emerging…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…A theory of human motivation. (1943)A theory of human motivation.Service Quality in Spectator Sports: A Review and Research Agenda (2024)Service Quality in Spectator …The evolution of psychological involvement and customer loyalty: a longitudinal analysis of fitness facility members (2023)The evolution of psychologica…Service quality and its effects on consumer outcomes: a meta-analytic review in spectator sport (2021)Service quality and its effec…An Integrated Model for Stadium Atmosphere and Stadium Attachment: An Empirical Test in Two Baseball Stadium Contexts (2021)An Integrated Model for Stadi…Row! Row! Row Your Boat! Transformative Value Cocreation and Codestruction in Elite and Olympic Rowers (2020)Row! Row! Row Your Boat! Tran…Perceived Value in Sporting Events (PVSP): A Further Step for the Strategic Management (2020)Perceived Value in Sporting E…Central actors in the live sport event context: a sport spectator value perception model (2020)Central actors in the live sp…Brand bravery: conceptualization, scale development and validation (2020)Brand bravery: conceptualizat…Service Quality, Perceived Value, and Fan Engagement: Case of Shanghai Formula One Racing (2019)Service Quality, Perceived Va…Team identification (2018)Team identificationHow public sport centers can improve the sport consumer experience (2018)How public sport centers can …The role of perceived brand personality in promotion effectiveness and brand equity development of professional sports teams (2017)The role of perceived brand p…The Camaraderie in Fan Communities (2015)The Camaraderie in Fan Commun…How social media engagement leads to sports channel loyalty: Mediating roles of social presence and channel commitment (2015)How social media engagement l…Evolution and Conceptual Development of Service Quality in Service Marketing and Customer Satisfaction (2014)Evolution and Conceptual Deve…Conceptualization and Measurement of Fan Engagement: Empirical Evidence From a Professional Sport Context (2014)Conceptualization and Measure…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Customer Experience Throughout the Customer Journey (2016)Coefficient Alpha and the Internal Structure of Tests (1951)The critical incident technique. (1954)Handbook of Industrial and Organizational Psychology. (1977)The Effect of a Market Orientation on Business Profitability (1990)\nThe use of partial least squares path modeling in international marketing (2009)A Theory of the Allocation of Time (1965)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Advances in Consumer Research (2025)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Competitive Advantage of Nations (1991)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Enhance green purchase intentions (2012)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Managing the co-creation of value (2007)Co-creation and the new landscapes of design (2008)Customer Engagement (2011)An Evolutionary Theory of Economic Change. 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References

  • 1943A theory of human motivation.25,668 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence19,034 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,591 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity15,244 cited
  • 2003Evolving to a New Dominant Logic for Marketing15,040 cited
  • 1996The Behavioral Consequences of Service Quality12,400 cited
  • 2017A THEORY OF HUMAN MOTIVATION11,365 cited
  • 1999Whence Consumer Loyalty?10,801 cited
  • 2001Consumer perceived value: The development of a multiple item scale6,959 cited
  • 2004Co-creation experiences: The next practice in value creation6,671 cited
  • 1991Assessing Construct Validity in Organizational Research6,651 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,528 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,090 cited
  • 2001On the dimensionality of organizational justice: A construct validation of a measure.5,992 cited
  • 1992Alumni and their alma mater: A partial test of the reformulated model of organizational identification

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5,809 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,649 cited
  • Cited by

    • 2014Conceptualization and Measurement of Fan Engagement: Empirical Evidence From a Professional Sport Context372 cited
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    • 2021Service quality and its effects on consumer outcomes: a meta-analytic review in spectator sport89 cited
    • 2017The role of perceived brand personality in promotion effectiveness and brand equity development of professional sports teams52 cited
    • 2019Service Quality, Perceived Value, and Fan Engagement: Case of Shanghai Formula One Racing41 cited
    • 2021An Integrated Model for Stadium Atmosphere and Stadium Attachment: An Empirical Test in Two Baseball Stadium Contexts28 cited
    • 2020Brand bravery: conceptualization, scale development and validation21 cited
    • 2018How public sport centers can improve the sport consumer experience21 cited
    • 2020Perceived Value in Sporting Events (PVSP): A Further Step for the Strategic Management20 cited
    • 2023The evolution of psychological involvement and customer loyalty: a longitudinal analysis of fitness facility members19 cited
    • 2024Service Quality in Spectator Sports: A Review and Research Agenda17 cited
    • 2020Central actors in the live sport event context: a sport spectator value perception model16 cited
    • 2014Evolution and Conceptual Development of Service Quality in Service Marketing and Customer Satisfaction14 cited
    • 2015The Camaraderie in Fan Communities12 cited
    • 2020Row! Row! Row Your Boat! Transformative Value Cocreation and Codestruction in Elite and Olympic Rowers11 cited
    • 2018Team identification5 cited