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Multichannel retailing in Korea
16 references·16 citing·49 second hopsampled
Multichannel retailing in Korea (2006)Multichannel retailing in KoreaThe influence of college students' shopping orientations and gender differences on online information searches and purchase behaviours (2007)The influence of college stud…Effect of brand familiarity, experience and information on online apparel purchase (2005)Effect of brand familiarity, …A consumer shopping channel extension model: attitude shift toward the online store (2005)A consumer shopping channel e…Typology of online shoppers (2003)Typology of online shoppersExploring motivations for consumer Web use and their implications for e‐commerce (2003)Exploring motivations for con…Consumer adoption of the Internet: The case of apparel shopping (2003)Consumer adoption of the Inte…Buying, Searching, or Browsing: Differentiating Between Online Shoppers Using In-Store Navigational Clickstream (2003)Buying, Searching, or Browsin…Print and Internet catalog shopping: assessing attitudes and intentions (2000)Print and Internet catalog sh…Expectations versus reality: a snapshot of consumer experiences with Internet retailing (2000)Expectations versus reality: …E-satisfaction: an initial examination (2000)E-satisfaction: an initial ex…The Internet Shopper (1999)The Internet ShopperElectronic shopping (1998)Electronic shoppingAn empirical study on consumer acceptance of products in electronic markets: a transaction cost model (1998)An empirical study on consume…Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Consumer Reactions to Electro…Consumer Search: An Extended Framework (1986)Consumer Search: An Extended …City Shoppers and Urban Identification: Observations on the Social Psychology of City Life (1954)City Shoppers and Urban Ident…Developing trends in showrooming, webrooming, and omnichannel shopping behaviors: Performance analysis, conceptual mapping, and future directions (2023)Developing trends in showroom…Factors That Drive Actual Purchasing of Groceries through E-Commerce Platforms during COVID-19 in Indonesia (2022)Factors That Drive Actual Pur…Factors of customers’ channel choice in an omnichannel environment: a systematic literature review (2022)Factors of customers’ channel…Investigation of consumers' cross‐channel switching intentions: A push‐pull‐mooring approach (2021)Investigation of consumers' c…The effect of service quality on customer satisfaction and loyalty and the mediating role of customer satisfaction (2020)The effect of service quality…Exploring consumer–brand engagement: a holistic framework (2020)Exploring consumer–brand enga…Pressing the Buy Button (2016)Pressing the Buy ButtonThe multichannel customer’s service experience: building satisfaction and trust (2015)The multichannel customer’s s…Shopping orientations as antecedents to channel choice in the French grocery multichannel landscape (2015)Shopping orientations as ante…Retail service quality as a key activator of grocery store loyalty (2011)Retail service quality as a k…Explaining multi‐channel consumer's channel‐migration intention using theory of reasoned action (2011)Explaining multi‐channel cons…Explaining consumers’ channel-switching behavior using the theory of planned behavior (2011)Explaining consumers’ channel…Adding clicks to bricks: A study of the consequences on customer loyalty in a service context (2011)Adding clicks to bricks: A st…The evolution of a luxury brand: the case of Prada (2010)The evolution of a luxury bra…Relationship quality evaluation in retailers' relationships with consumers (2010)Relationship quality evaluati…Multichannel Shopping Through Nontraditional Retail Formats: Variety-Seeking Behavior With Hedonic and Utilitarian Motivations (2009)Multichannel Shopping Through…Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The theory of planned behavior (1991)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Enticing online consumers: an extended technology acceptance perspective (2002)Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model (2003)The Nature of the Firm (1937)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)The Economic Institutions of Capitalism (1987)What makes consumers buy from Internet? A longitudinal study of online shopping (2000)An online prepurchase intentions model (2001)ONLINE SHOPPING ACCEPTANCE MODEL — A CRITICAL SURVEY OF CONSUMER FACTORS IN ONLINE SHOPPING (2007)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Modeling Purchase Behavior at an E-Commerce Web Site: A Task-Completion Approach (2004)Can we get from liking to buying? Behavioral differences in hedonic and utilitarian Facebook usage (2013)How do product recommendations affect impulse buying? An empirical study on WeChat social commerce (2018)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Behavioral Consequences of Service Quality (1996)The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach (2002)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Qualitative Data Analysis (2008)Advertising Value and Advertising on the Web (1996)New Media Interactive Advertising vs. Traditional Advertising (1998)A Multivariate Analysis of Web Usage (1999)Influencing the online consumer's behavior: the Web experience (2004)Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailer (2006)See now, act now: How to interact with customers to enhance social commerce engagement? (2020)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User acceptance of information technology: system characteristics, user perceptions and behavioral impacts (1993)What induces online loyalty? Online versus offline brand images (2008)The effects of website design on purchase intention in online shopping: the mediating role of trust and the moderating role of culture (2010)Diffusion of Innovations 1 (2019)Does SMS advertising still have relevance to increase consumer purchase intention? A hybrid PLS-SEM-neural network modelling approach (2021)Why Do People Shop? (1972)An Information Processing Theory of Consumer Choice (1979)A Model of Perceived Risk and Intended Risk-Handling Activity (1994)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Share of wallet in retailing: the effects of customer satisfaction, loyalty cards and shopper characteristics (2003)Play, Flow, and the Online Search Experience (2004)Religious Influences on Shopping Behaviour: An Exploratory Study (2004)Trustworthiness in electronic commerce: the role of privacy, security, and site attributes (2002)Development and validation of an instrument to measure user perceived service quality of information presenting Web portals (2004)Perceived e‐service quality (PeSQ) (2007)Consumer trust, perceived security and privacy policy (2006)Age differences in mobile service perceptions: comparison of Generation Y and baby boomers (2008)Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases? (2018)
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References

  • 2000E-satisfaction: an initial examination2,007 cited
  • 1996Consumer Reactions to Electronic Shopping on the World Wide Web1,603 cited
  • 1986Consumer Search: An Extended Framework1,025 cited
  • 1999The Internet Shopper964 cited
  • 2003Buying, Searching, or Browsing: Differentiating Between Online Shoppers Using In-Store Navigational Clickstream744 cited
  • 1998An empirical study on consumer acceptance of products in electronic markets: a transaction cost model741 cited
  • 1998Electronic shopping621 cited
  • 1954City Shoppers and Urban Identification: Observations on the Social Psychology of City Life610 cited
  • 2003Exploring motivations for consumer Web use and their implications for e‐commerce409 cited
  • 2005Effect of brand familiarity, experience and information on online apparel purchase348 cited
  • 2003Typology of online shoppers285 cited
  • 2007The influence of college students' shopping orientations and gender differences on online information searches and purchase behaviours275 cited
  • 2000Print and Internet catalog shopping: assessing attitudes and intentions265 cited
  • 2000Expectations versus reality: a snapshot of consumer experiences with Internet retailing247 cited
  • 2003

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Consumer adoption of the Internet: The case of apparel shopping
235 cited
  • 2005A consumer shopping channel extension model: attitude shift toward the online store217 cited
  • Cited by

    • 2020The effect of service quality on customer satisfaction and loyalty and the mediating role of customer satisfaction129 cited
    • 2010Relationship quality evaluation in retailers' relationships with consumers118 cited
    • 2009Multichannel Shopping Through Nontraditional Retail Formats: Variety-Seeking Behavior With Hedonic and Utilitarian Motivations86 cited
    • 2011Explaining multi‐channel consumer's channel‐migration intention using theory of reasoned action85 cited
    • 2011Explaining consumers’ channel-switching behavior using the theory of planned behavior84 cited
    • 2011Retail service quality as a key activator of grocery store loyalty73 cited
    • 2023Developing trends in showrooming, webrooming, and omnichannel shopping behaviors: Performance analysis, conceptual mapping, and future directions62 cited
    • 2022Factors That Drive Actual Purchasing of Groceries through E-Commerce Platforms during COVID-19 in Indonesia59 cited
    • 2021Investigation of consumers' cross‐channel switching intentions: A push‐pull‐mooring approach56 cited
    • 2010The evolution of a luxury brand: the case of Prada56 cited
    • 2020Exploring consumer–brand engagement: a holistic framework56 cited
    • 2015Shopping orientations as antecedents to channel choice in the French grocery multichannel landscape55 cited
    • 2011Adding clicks to bricks: A study of the consequences on customer loyalty in a service context55 cited
    • 2015The multichannel customer’s service experience: building satisfaction and trust43 cited
    • 2022Factors of customers’ channel choice in an omnichannel environment: a systematic literature review38 cited
    • 2016Pressing the Buy Button32 cited