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Retail Atmospherics and In‐Store Nonverbal Cues: An Introduction

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References

2009Customer Experience Management in Retailing: Understanding the Buying Process961 cited
2010The good, the bad, and the ugly: Influence of aesthetics on product feature judgments201 cited
2012The Power of Simplicity: Processing Fluency and the Effects of Olfactory Cues on Retail Sales167 cited
2013Are Men Seduced by Red? The Effect of Red Versus Black Prices on Price Perceptions134 cited
2013Trust during retail encounters: A touchy proposition98 cited
2012Retail Value-Based Pricing Strategies: New Times, New Technologies, New Consumers93 cited
2010How the Order of Sampled Experiential Products Affects Choice81 cited
2011Shall I Tell You Now or Later? Assimilation and Contrast in the Evaluation of Experiential Products63 cited
2010Can you trust a customer's expression? Insights into nonverbal communication in the retail context60 cited

Cited by

2017Customer query handling in sales interactions47 cited
2020Service environment research opportunities38 cited
2015Effects of background music endings on consumer memory in advertising33 cited
2022Is more really better for in-store experience? A psychophysiological experiment on sensory modalities31 cited
2014Insights from In-Store Marketing Experiments28 cited

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2019Exploring international atmospherics21 cited

2020Exploring the impact of the physical conditions of mannequin displays on mental simulation: An embodied cognition theory perspective18 cited

2019Shopping cues: Conceptualization, scale development, and validation18 cited

2014Pricing in the modern world: the role of price-related and non-price related cues14 cited

2016Liar, liar, my size is higher: How retailer context influences labeled size believability and consumer responses to vanity sizing12 cited

2016Influence of salespersons' nonverbal communication cues on consumer shopping behaviour10 cited