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Servitization - Its Raise through Information and Communication Technologies
14 references·5 citing·42 second hop
Servitization - Its Raise through Information and Communication Technologies (2014)Servitization - Its Raise through Informa…The increasing service intensity of European manufacturing (2012)The increasing service intens…A quantitative investigation of the role of information and communication technologies in the implementation of a product-service system (2012)A quantitative investigation …Servitisation and value co-production in the UK music industry: An empirical study of Consumer Attitudes (2011)Servitisation and value co-pr…Value co-creation in the delivery of outcome-based contracts for business-to-business service (2010)Value co-creation in the deli…The servitization of manufacturing (2009)The servitization of manufact…Developing integrated solution offerings for remote diagnostics (2009)Developing integrated solutio…Exploring the financial consequences of the servitization of manufacturing (2008)Exploring the financial conse…Overcoming the Service Paradox in Manufacturing Companies (2005)Overcoming the Service Parado…The transformation of the music industry supply chain (2004)The transformation of the mus…Co‐creating unique value with customers (2004)Co‐creating unique value with…Managing the transition from products to services (2003)Managing the transition from …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Service strategies within the manufacturing sector: benefits, costs and partnership (2001)Service strategies within the…Servitization of business: Adding value by adding services (1988)Servitization of business: Ad…The innovation antecedents behind the servitization–performance relationship (2023)The innovation antecedents be…Transparency in the digitalization choices and the cost of equity capital (2022)Transparency in the digitaliz…Servitization of Global Manufacturing Business (2021)Servitization of Global Manuf…Servitization of manufacturing in the new ICTs era: A survey on operations management (2020)Servitization of manufacturin…Servitization Strategies and Product-Service-Systems (2014)Servitization Strategies and …The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1984)Qualitative Data Analysis: An Expanded Sourcebook (1994)What service transition? Rethinking established assumptions about manufacturers' service-led growth strategies (2015)Structuring servitization-related research (2018)Servitization and digitalization in manufacturing: the influence on firm performance (2019)State-of-the-art in product-service systems (2007)Product–Service Systems (PSS) business models and tactics – a systematic literature review (2014)Fifteen Years of Research on Business Model Innovation (2016)Circular business models: A review (2020)What Is Total Quality Control (1985)Marketing management: analysis. planning. implementation and control (2000)Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance (2013)Boosting servitization through digitization: Pathways and dynamic resource configurations for manufacturers (2016)Servitization: revisiting the state-of-the-art and research priorities (2017)A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)Accelerating Adaptive Processes: Product Innovation in the Global Computer Industry (1995)A manufacturer becoming service provider – challenges and a paradox (2005)Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance (2014)IoT powered servitization of manufacturing – an exploratory case study (2017)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Service Innovation in the Digital Age: Key Contributions and Future Directions (2015)Service Research Priorities in a Rapidly Changing Context (2015)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)It is all about services-fundamentals, drivers, and business models (2013)Servitization and sustainability actions. Evidence from European manufacturing companies (2019)Online information on digitalisation processes and its impact on firm value (2020)Basics of Qualitative Research (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Case Study Research (2004)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Industrial Product-Service Systems—IPS 2 (2010)Co-creation experiences: The next practice in value creation (2004)A Strategic Framework for Customer Relationship Management (2005)Consumer engagement in a virtual brand community: An exploratory analysis (2011)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 2004Co‐creating unique value with customers2,463 cited
  • 2003Managing the transition from products to services2,328 cited
  • 2009The servitization of manufacturing1,541 cited
  • 2008Exploring the financial consequences of the servitization of manufacturing1,371 cited
  • 2005Overcoming the Service Paradox in Manufacturing Companies995 cited
  • 2001Service strategies within the manufacturing sector: benefits, costs and partnership602 cited
  • 2009Developing integrated solution offerings for remote diagnostics302 cited
  • 2012A quantitative investigation of the role of information and communication technologies in the implementation of a product-service system164 cited
  • 2004The transformation of the music industry supply chain130 cited
  • 2011Servitisation and value co-production in the UK music industry: An empirical study of Consumer Attitudes116 cited
  • 2012The increasing service intensity of European manufacturing60 cited
  • 2010Value co-creation in the delivery of outcome-based contracts for business-to-business service46 cited

Cited by

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2014
Servitization Strategies and Product-Service-Systems
33 cited
  • 2023The innovation antecedents behind the servitization–performance relationship29 cited
  • 2020Servitization of manufacturing in the new ICTs era: A survey on operations management25 cited
  • 2022Transparency in the digitalization choices and the cost of equity capital23 cited
  • 2021Servitization of Global Manufacturing Business10 cited