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University Marketing: A Professional Service Organization Perspective
16 references·9 citing·37 second hop
University Marketing: A Professional Service Organization Perspective (1996)University Marketing: A Professional Serv…Strategic Marketing for Educational Institutions (1995)Strategic Marketing for Educa…Client Perceptions of Integrated Marketing Communications (1993)Client Perceptions of Integra…Mintzberg on management: Inside our strange world of organizations (1990)Mintzberg on management: Insi…Mintzberg on management: inside our strange world of organizations (1990)Mintzberg on management: insi…The Organization of Marketing Activities: A Contingency Theory of Structure and Performance (1985)The Organization of Marketing…The Marketing Imagination (1983)The Marketing ImaginationClassifying Services to Gain Strategic Marketing Insights (1983)Classifying Services to Gain …The Chronicle of Higher Education (1977)The Chronicle of Higher Educa…Educational Organizations as Loosely Coupled Systems (1976)Educational Organizations as …Advertising as Information (1974)Advertising as InformationFree Competition and the Optimal Amount of Fraud (1973)Free Competition and the Opti…Organizational Structure, Environment and Performance: The Role of Strategic Choice (1972)Organizational Structure, Env…Strategy and Structure: Chapters in the History of Industrial Enterprise. (1963)Strategy and Structure: Chapt…Strategy and Structure: Chapters in the History of the Industrial Enterprise (1962)Strategy and Structure: Chapt…Product Differentiation and Market Segmentation as Alternative Marketing Strategies (1956)Product Differentiation and M…The college and the university (1929)The college and the universityHigher Education as an Extended Duration Service (2016)Higher Education as an Extend…Examination of student loyalty in tourism and hospitality programs: A comparison between the United States and Hong Kong (2016)Examination of student loyalt…Marketing in the Australian higher education sector (2015)Marketing in the Australian h…Customer prioritization in higher education: targeting ‘right’ students for long-term profitability (2010)Customer prioritization in hi…A Relationship Approach to Higher Education Institution Stakeholder Management (2010)A Relationship Approach to Hi…Student‐as‐aspirant: strategic implications for business education (2009)Student‐as‐aspirant: strategi…The Student Orientation of a College of Business: An Empirical Look From the Students’ Perspective (2008)The Student Orientation of a …Means-End Theory: Getting the Service Customers's Attention (2001)Means-End Theory: Getting the…Marketing für Universitäten (2001)Marketing für UniversitätenRelation of Consumers' Buying Habits to Marketing Methods (1923)Principles of Marketing (1972)Breaking Free from Product Marketing (1977)An empirical assessment of the SERVQUAL scale (1992)Relational Benefits in Services Industries: The Customer's Perspective (1998)Designing conceptual articles: four approaches (2020)Crime and Punishment: An Economic Approach (1968)Information and Consumer Behavior (1970)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Organization and environment (1967)The social psychology of organizing (1969)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)The Management of Innovation (1994)TOWARDS AN ATTENTION-BASED VIEW OF THE FIRM (1997)Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations (2000)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Organizational Information Requirements, Media Richness and Structural Design (1986)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Petty Tyranny in Organizations (1994)The rise and fall of strategic planning (1994)Mission-oriented innovation policy and dynamic capabilities in the public sector (2018)The Evolution of Cooperation (1981)The Role of Market Forces in Assuring Contractual Performance (1981)Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience Goods (1998)In search of higher persistence rates in distance education online programs (2003)Distance Education Trends: Integrating new technologies to foster student interaction and collaboration (2006)Study Habits, Skills, and Attitudes: The Third Pillar Supporting Collegiate Academic Performance (2008)Issues and Advances in Segmentation Research (1978)Assessing Advantage: A Framework for Diagnosing Competitive Superiority (1988)Innovation, organizational capabilities, and the born-global firm (2004)Complementarities and fit strategy, structure, and organizational change in manufacturing (1995)Formal and Real Authority in Organizations (1997)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)The interdisciplinary study of coordination (1994)The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies (2002)
this work references cited by second hop

References

  • 1976Educational Organizations as Loosely Coupled Systems7,396 cited
  • 1972Organizational Structure, Environment and Performance: The Role of Strategic Choice4,786 cited
  • 1977The Chronicle of Higher Education4,317 cited
  • 1973Free Competition and the Optimal Amount of Fraud3,943 cited
  • 1974Advertising as Information3,430 cited
  • 1963Strategy and Structure: Chapters in the History of Industrial Enterprise.3,393 cited
  • 1983Classifying Services to Gain Strategic Marketing Insights1,994 cited
  • 1956Product Differentiation and Market Segmentation as Alternative Marketing Strategies1,909 cited
  • 1962Strategy and Structure: Chapters in the History of the Industrial Enterprise1,554 cited
  • 1990Mintzberg on management: inside our strange world of organizations1,042 cited
  • 1983The Marketing Imagination961 cited
  • 1995Strategic Marketing for Educational Institutions821 cited
  • 1985The Organization of Marketing Activities: A Contingency Theory of Structure and Performance560 cited
  • 1990Mintzberg on management: Inside our strange world of organizations511 cited
  • 1993Client Perceptions of Integrated Marketing Communications303 cited

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  • 1929The college and the university299 cited
  • Cited by

    • 2010A Relationship Approach to Higher Education Institution Stakeholder Management81 cited
    • 2010Customer prioritization in higher education: targeting ‘right’ students for long-term profitability28 cited
    • 2016Higher Education as an Extended Duration Service26 cited
    • 2016Examination of student loyalty in tourism and hospitality programs: A comparison between the United States and Hong Kong25 cited
    • 2015Marketing in the Australian higher education sector17 cited
    • 2001Marketing für Universitäten14 cited
    • 2009Student‐as‐aspirant: strategic implications for business education10 cited
    • 2008The Student Orientation of a College of Business: An Empirical Look From the Students’ Perspective10 cited
    • 2001Means-End Theory: Getting the Service Customers's Attention8 cited