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Factors Influencing Trust in Online Consumer-to-Consumer (C2C) Transactions
16 references·5 citing·37 second hop
Factors Influencing Trust in Online Consumer-to-Consumer (C2C) Transactions (2008)Factors Influencing Trust in Online Consu…Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Understanding and Mitigating …Usability beyond the website: An empirically-grounded e-commerce evaluation instrument for the total customer experience (2006)Usability beyond the website:…Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1 (2006)Understanding and Predicting …Trust in e-commerce (2005)Trust in e-commerceUnderstanding Customer Trust in Agent-Mediated Electronic Commerce, Web-Mediated Electronic Commerce, and Traditional Commerce (2003)Understanding Customer Trust …TRUST-RELATED ARGUMENTS IN INTERNET STORES: A FRAMEWORK FOR EVALUATION (2003)TRUST-RELATED ARGUMENTS IN IN…Inexperience and experience with online stores: the importance of TAM and trust (2003)Inexperience and experience w…The Dynamics of Click-and-Mortar Electronic Commerce: Opportunities and Management Strategies (2002)The Dynamics of Click-and-Mor…Individual Trust in Online Firms: Scale Development and Initial Test (2002)Individual Trust in Online Fi…Customer Loyalty in E-Commerce (2002)Customer Loyalty in E-CommerceWhat Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology (2001)What Trust Means in E-Commerc…A Trust Model for Consumer Internet Shopping (2001)A Trust Model for Consumer In…Trust in Organizations: Frontiers of Theory and Research. (1998)Trust in Organizations: Front…An Integrative Model of Organizational Trust (1995)An Integrative Model of Organ…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Understanding the roles of interaction and trust in formation of loyalty toward customer-to-customer (C2C) platforms (2023)Understanding the roles of in…Research on Consumer Trust Mechanism in China’s B2C E-Commerce Platform for Second-Hand Cars (2023)Research on Consumer Trust Me…A Study of the Moderate Growth of Online Retailing (Ecommerce) In the UAE (2017)A Study of the Moderate Growt…Roles of the Buyer´s Trust in Seller in Posted-Price Model of Consumer to Consumer E-Commerce (2014)Roles of the Buyer´s Trust in…Consumer-to-Consumer e-Commerce Research in Information Systems Journals (2010)Consumer-to-Consumer e-Commer…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The development of initial trust in an online company by new customers (2003)Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration (2008)Trust in a specific technology (2011)Culture's Consequences: International Differences in Work-Related Values (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Building Effective Online Marketplaces with Institution-Based Trust (2004)Exchange and Power in Social Life (2017)Structural equation modeling in practice: A review and recommended two-step approach. (1988)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Economic Action and Social Structure: The Problem of Embeddedness (1985)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)The Discovery of Grounded Theory (2017)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares (PLS) Structural Equation Modeling (SEM) for Building and Testing Behavioral Causal Theory: When to Choose It and How to Use It (2014)Structural Equations with Latent Variables. (1991)The role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)The utilization of e‐government services: citizen trust, innovation and acceptance factors* (2005)An Extended Privacy Calculus Model for E-Commerce Transactions (2006)The Evolution of Cooperation (1981)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Understanding Attitudes and Predicting Social Behavior (1980)An extension of Trust and TAM model with TPB in the initial adoption of on-line tax: An empirical study (2005)An empirical investigation of mobile banking adoption: The effect of innovation attributes and knowledge-based trust (2010)Understanding the Blockchain technology adoption in supply chains-Indian context (2018)Trust in leadership: Meta-analytic findings and implications for research and practice. (2002)
this work references cited by second hop

References

  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1995An Integrative Model of Organizational Trust10,705 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 2006Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior12,683 cited
  • 2007Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective12,645 cited
  • 2001What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology2,278 cited
  • 2001A Trust Model for Consumer Internet Shopping2,011 cited
  • 2002Individual Trust in Online Firms: Scale Development and Initial Test1,347 cited
  • 2002Customer Loyalty in E-Commerce1,062 cited
  • 2003Inexperience and experience with online stores: the importance of TAM and trust965 cited
  • 2003Understanding Customer Trust in Agent-Mediated Electronic Commerce, Web-Mediated Electronic Commerce, and Traditional Commerce356 cited
  • 2005Trust in e-commerce266 cited
  • 2002The Dynamics of Click-and-Mortar Electronic Commerce: Opportunities and Management Strategies233 cited
  • 2003TRUST-RELATED ARGUMENTS IN INTERNET STORES: A FRAMEWORK FOR EVALUATION213 cited

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2006
Usability beyond the website: An empirically-grounded e-commerce evaluation instrument for the total customer experience
155 cited
  • 1998Trust in Organizations: Frontiers of Theory and Research.86 cited
  • Cited by

    • 2014Roles of the Buyer´s Trust in Seller in Posted-Price Model of Consumer to Consumer E-Commerce24 cited
    • 2023Understanding the roles of interaction and trust in formation of loyalty toward customer-to-customer (C2C) platforms24 cited
    • 2010Consumer-to-Consumer e-Commerce Research in Information Systems Journals15 cited
    • 2017A Study of the Moderate Growth of Online Retailing (Ecommerce) In the UAE10 cited
    • 2023Research on Consumer Trust Mechanism in China’s B2C E-Commerce Platform for Second-Hand Cars9 cited