this work references cited by second hop· second hop is a sample of the most-cited connectionsReferences
- 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
- 2003Evolving to a New Dominant Logic for Marketing14,777 cited
- 2007Service-dominant logic: continuing the evolution7,615 cited
- 2004Co-creation experiences: The next practice in value creation6,502 cited
- 2008Co-creation and the new landscapes of design5,552 cited
- 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
- 2007Managing the co-creation of value3,467 cited
- 1996Crossing the great divide: Coproduction, synergy, and development2,656 cited
- 2008Service logic revisited: who creates value? And who co‐creates?1,844 cited
- 2006The Service-dominant Logic of Marketing: Dialog, Debate, and Directions1,671 cited
- 2011Value co-creation in service logic: A critical analysis1,592 cited
- 2010The New Public Governance?1,569 cited
- 2010Moving Forward and Making a Difference: Research Priorities for the Science of Service1,545 cited
- 2007Fundamentals of service science1,359 cited
- 2004Whither Services Marketing?1,242 cited
- 2009Service Design for Experience-Centric Services
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work