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Turnover's relationships with sales, tips and service across restaurants in a chain

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References

2000The Cost of Turnover560 cited
2000Absenteeism and voluntary turnover in Central Florida hotels: a pilot study158 cited
2001The Effect of Employee Turnover on Hotel Profits: A Test Across Multiple Hotels141 cited
2001‘As cooks go, she went’: is labour churn inevitable?141 cited
1989R for Turnover132 cited
1992Turnover and What to Do About It117 cited

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2012Turnover rates and organizational performance: A meta-analysis.530 cited
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2014Identity-conscious vs identity-blind: Hotel managers’ use of formal and informal diversity management practices38 cited
2010How much does labour turnover cost?: A case study of Australian four- and five-star hotels34 cited
2013Overcoming Staff Turnover in the Hospitality Industry using Mobley's Model28 cited
2019An examination of the role of internal brand management: impact of contractual models21 cited
2012Is Organizational Social Capital Crucial for Productivity Growth? An Exploration of “Trust” within Luxury Hotels in New Zealand

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20 cited

2020Employee Reactions to Preservice Tips and Compliments18 cited

2010Employee intention to leave a job: A case of Malaysian fast food industry18 cited

2012Best HRM Practices in Improving Part-Time Employees' Job Satisfaction in the U.S. Restaurant Industry0 cited