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Managing rewards to enhance relational worth
16 references·16 citing·36 second hopsampled
Managing rewards to enhance relational worth (2010)Managing rewards to enhance relational wo…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A Critical Review of Construc…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…A three-component conceptualization of organizational commitment (1991)A three-component conceptuali…The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)The measurement and anteceden…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Intrinsic Motivation and Self-Determination in Human Behavior (1988)Intrinsic Motivation and Self…The Economic Institutions of Capitalism (1987)The Economic Institutions of …The Elaboration Likelihood Model of Persuasion (1986)The Elaboration Likelihood Mo…Measuring the Involvement Construct (1985)Measuring the Involvement Con…Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self…Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)Central and Peripheral Routes…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Science and Human Behavior (1953)Science and Human BehaviorSustainable pathways: the intersection of CSR, hospitality and the United Nations’ sustainable development goals (2024)Sustainable pathways: the int…Influence of service attributes of food delivery application on customers' satisfaction and their behavioural responses: The IPMA approach (2021)Influence of service attribut…Employees’ acceptance of wearable devices: Towards a predictive model (2021)Employees’ acceptance of wear…Gamifying the digital shopping experience: games without monetary participation incentives increase customer satisfaction and loyalty (2020)Gamifying the digital shoppin…An emerging theory of loyalty program dynamics (2020)An emerging theory of loyalty…Online brand advocacy (OBA): the development of a multiple item scale (2019)Online brand advocacy (OBA): …Does digital footprint act as a digital asset? – Enhancing brand experience through remarketing (2019)Does digital footprint act as…Customer engagement, non-transactional behaviors and experience in services (2019)Customer engagement, non-tran…Loyalty program rewards and their impact on perceived justice, customer satisfaction, and repatronize intentions (2015)Loyalty program rewards and t…Effects of loyalty program rewards on store loyalty (2015)Effects of loyalty program re…Casino Loyalty: The Influence of Loyalty Program, Switching Costs, and Trust (2014)Casino Loyalty: The Influence…A longitudinal examination of customer commitment and loyalty (2014)A longitudinal examination of…The Impact of Endogenous Motivations on Adoption of IT-Enabled Services (2013)The Impact of Endogenous Moti…Developing Affective Brand Commitment through Social Media (2013)Developing Affective Brand Co…Buyers’ perceived switching costs and switching: a meta-analytic assessment of their antecedents (2013)Buyers’ perceived switching c…Understanding the Relationships Between Commitment and Voice (2012)Understanding the Relationshi…Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1985Intrinsic Motivation and Self-Determination in Human Behavior26,744 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1988Intrinsic Motivation and Self-Determination in Human Behavior15,312 cited
  • 1987The Economic Institutions of Capitalism14,787 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1990The measurement and antecedents of affective, continuance and normative commitment to the organization11,669 cited
  • 1991A three-component conceptualization of organizational commitment11,041 cited
  • 1953Science and Human Behavior8,944 cited
  • 1986The Elaboration Likelihood Model of Persuasion8,811 cited
  • 1985Measuring the Involvement Construct6,012 cited
  • 2003A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research

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5,847 cited
  • 1983Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement4,602 cited
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    • 2015Effects of loyalty program rewards on store loyalty105 cited
    • 2014A longitudinal examination of customer commitment and loyalty81 cited
    • 2020Gamifying the digital shopping experience: games without monetary participation incentives increase customer satisfaction and loyalty81 cited
    • 2015Loyalty program rewards and their impact on perceived justice, customer satisfaction, and repatronize intentions80 cited
    • 2019Customer engagement, non-transactional behaviors and experience in services78 cited
    • 2021Influence of service attributes of food delivery application on customers' satisfaction and their behavioural responses: The IPMA approach78 cited
    • 2013The Impact of Endogenous Motivations on Adoption of IT-Enabled Services74 cited
    • 2014Casino Loyalty: The Influence of Loyalty Program, Switching Costs, and Trust71 cited
    • 2021Employees’ acceptance of wearable devices: Towards a predictive model67 cited
    • 2024Sustainable pathways: the intersection of CSR, hospitality and the United Nations’ sustainable development goals66 cited
    • 2012Understanding the Relationships Between Commitment and Voice63 cited