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Patronage behaviour of Ghanaian bank customers

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References

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Cited by

2011An analysis of students' knowledge and choice criteria in retail bank selection in sub‐Saharan Africa70 cited
2009Retail bank selection in developed and developing countries: A cross‐national study of students' bank‐selection criteria65 cited
2009Key motivations for bank patronage in Ghana53 cited
2009The impact of internal marketing on the perception of service quality in retail banking: A Ghanaian case

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50 cited

2009Customers’ Perceptions on the Objectives, Characteristics and Selection Criteria of Islamic Bank in Thailand42 cited

2018Muslim and non-Muslim consumers’ perception towards introduction of Islamic banking in Ghana40 cited

2013Organizational Commitment, Job Satisfaction and Job Performance as a mediator between Role Stressors and Turnover Intentions A Study from an Egyptian cultural perspective39 cited

2017Mediation role of brand preference on bank advertising and customer loyalty34 cited

2012Improving Customer Service in the Banking Industry-Case of Ghana Commercial Bank (GCB)-Ghana34 cited

2010Factors Determining Bank’s Selection and Preference in Nigerian Retail Banking33 cited

2013Determinants of Bank Selection: A Study of Undergraduate Students in the University of Ghana25 cited

2011Working Capital Management and Profitability of Banks in Ghana22 cited

2015Credit cards preferences of Islamic and conventional credit card19 cited

2017Objectives of Islamic banks: a missive from mission statements and stakeholders’ perceptions19 cited

2014Understanding Islamic Bank Selection of Customers: A Field Research from Turkish Participation Banks17 cited

2001An Evaluation of Marketing Practices in Banks in Ghana14 cited