SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Exploring managers’ implicit theories of atmospheric music: comparing academic analysis to industry insight
16 references·16 citing·38 second hopsampled
Exploring managers’ implicit theories of atmospheric music: comparing academic analysis to industry insight (2003)Exploring managers’ implicit theories of …Congruency of scent and music as a driver of in-store evaluations and behavior (2001)Congruency of scent and music…The Effects of Music in a Retail Setting on Real and Perceived Shopping Times (2000)The Effects of Music in a Ret…The impact of music on consumers' reactions to waiting for services (1997)The impact of music on consum…Critical Service Encounters: The Employee's Viewpoint (1994)Critical Service Encounters: …The Influence of Background Music on Shopping Behavior: Classical Versus Top-Forty Music in a Wine Store (1993)The Influence of Background M…An experimental approach to making retail store environmental decisions. (1992)An experimental approach to m…Music, Mood, and Marketing (1990)Music, Mood, and MarketingEffects of Store Music on Shopping Behavior (1990)Effects of Store Music on Sho…Some Exploratory Findings on the Development of Musical Tastes (1989)Some Exploratory Findings on …The Influence of Background Music on the Behavior of Restaurant Patrons (1986)The Influence of Background M…Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation (1986)Consumer Response to Televisi…Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation (1986)Consumer Response to Televisi…Employee and customer perceptions of service in banks: Replication and extension. (1985)Employee and customer percept…Using Background Music to Affect the Behavior of Supermarket Shoppers (1982)Using Background Music to Aff…Methods of research in social psychology (1976)Methods of research in social…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…The Sound of Music: The Effect of Timbral Sound Quality in Audio Logos on Brand Personality Perception (2022)The Sound of Music: The Effec…The cross‐modal interaction between sound frequency and color saturation on consumer's product size perception, preference, and purchase (2019)The cross‐modal interaction b…Feel the Music! Exploring the Cross-modal Correspondence between Music and Haptic Perceptions of Softness (2019)Feel the Music! Exploring the…The effects of retail store characteristics on in-store leisure shopping experience (2017)The effects of retail store c…Sounds Big: The Effects of Acoustic Pitch on Product Perceptions (2016)Sounds Big: The Effects of Ac…Co-creation of background music: A key to innovating coffee shop management (2016)Co-creation of background mus…Sonic branding in sport: A model for communicating brand identity through musical fit (2014)Sonic branding in sport: A mo…Music and Consumer Behavior (2014)Music and Consumer BehaviorEmpowering senior citizens via third places: research driven model development of seniors ' empowerment and social engagement in social places (2013)Empowering senior citizens vi…Exploring the forms of dysfunctional customer behaviour: A study of differences in servicescape and customer disaffection with service (2011)Exploring the forms of dysfun…The psychological effects of music: Implications for hotel firms (2009)The psychological effects of …The Influence of Music on Perceptions of Brand Personality, Décor, and Service Quality: The Case of Classical Music in a Fine-Dining Restaurant (2008)The Influence of Music on Per…Jazz musicians: creating service experience in live performance (2008)Jazz musicians: creating serv…Deviant Customer Behavior: An Exploration of Frontline Employee Tactics (2006)Deviant Customer Behavior: An…DINESCAPE, EMOTIONS AND BEHAVIORAL INTENTIONS IN UPSCALE RESTAURANTS (2005)DINESCAPE, EMOTIONS AND BEHAV…Examining managers’ theories of how atmospheric music affects perception, behaviour and financial performance (2003)Examining managers’ theories …Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Social Psychology of Organizations. (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)rwg: An assessment of within-group interrater agreement. (1993)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Enhancing the Effectiveness of Work Groups and Teams (2006)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Store atmosphere and purchasing behavior (1994)Atmospheric Effects on Shopping Behavior (2000)The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants (2007)The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry (2009)Store Atmospherics: A Multisensory Perspective (2014)SCRIPTS, PLANS, GOALS, AND UNDERSTANDING (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)Linking service climate and customer perceptions of service quality: Tests of a causal model. (1998)Technology Infusion in Service Encounters (2000)Customer repurchase intention (2003)Seeking the Ideal Form: Product Design and Consumer Response (1995)Metaphors We Live By (2003)Teaching Old Brands New Tricks: Retro Branding and the Revival of Brand Meaning (2003)Generational Differences in Work Values: A Review of Theory and Evidence (2010)Philosophy in a New Key (1957)Assessing the Role of Emotions as Mediators of Consumer Responses to Advertising (1987)The Effects of the Service Environment on Affect and Consumer Perception of Waiting Time: An Integrative Review and Research Propositions (1996)The influence of in-store music on wine selections. (1999)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)Comparative and Noncomparative Advertising: Attitudinal Effects under Cognitive and Affective Involvement Conditions (1994)Consumer perceived risk: conceptualisations and models (1999)Effects of Interactivity on Website Involvement and Purchase Intention (2010)Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors? (1996)Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Mood States and Consumer Behavior: A Critical Review (1985)Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes (2012)Why we buy what we buy: A theory of consumption values (1991)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 1994Critical Service Encounters: The Employee's Viewpoint1,821 cited
  • 1985Employee and customer perceptions of service in banks: Replication and extension.1,353 cited
  • 2001Congruency of scent and music as a driver of in-store evaluations and behavior1,154 cited
  • 1982Using Background Music to Affect the Behavior of Supermarket Shoppers1,074 cited
  • 1992An experimental approach to making retail store environmental decisions.1,001 cited
  • 1986The Influence of Background Music on the Behavior of Restaurant Patrons936 cited
  • 1990Music, Mood, and Marketing746 cited
  • 1986Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation627 cited
  • 1989Some Exploratory Findings on the Development of Musical Tastes547 cited
  • 2000The Effects of Music in a Retail Setting on Real and Perceived Shopping Times494 cited
  • 1997The impact of music on consumers' reactions to waiting for services471 cited
  • 1990Effects of Store Music on Shopping Behavior433 cited
  • 1993The Influence of Background Music on Shopping Behavior: Classical Versus Top-Forty Music in a Wine Store426 cited
  • 1976Methods of research in social psychology

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

382 cited
  • 1986Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation313 cited
  • Cited by

    • 2006Deviant Customer Behavior: An Exploration of Frontline Employee Tactics255 cited
    • 2016Sounds Big: The Effects of Acoustic Pitch on Product Perceptions158 cited
    • 2011Exploring the forms of dysfunctional customer behaviour: A study of differences in servicescape and customer disaffection with service147 cited
    • 2009The psychological effects of music: Implications for hotel firms81 cited
    • 2014Music and Consumer Behavior80 cited
    • 2017The effects of retail store characteristics on in-store leisure shopping experience74 cited
    • 2019Feel the Music! Exploring the Cross-modal Correspondence between Music and Haptic Perceptions of Softness71 cited
    • 2016Co-creation of background music: A key to innovating coffee shop management53 cited
    • 2014Sonic branding in sport: A model for communicating brand identity through musical fit52 cited
    • 2022The Sound of Music: The Effect of Timbral Sound Quality in Audio Logos on Brand Personality Perception47 cited
    • 2008The Influence of Music on Perceptions of Brand Personality, Décor, and Service Quality: The Case of Classical Music in a Fine-Dining Restaurant43 cited
    • 2019The cross‐modal interaction between sound frequency and color saturation on consumer's product size perception, preference, and purchase38 cited
    • 2013Empowering senior citizens via third places: research driven model development of seniors ' empowerment and social engagement in social places37 cited
    • 2005DINESCAPE, EMOTIONS AND BEHAVIORAL INTENTIONS IN UPSCALE RESTAURANTS35 cited
    • 2003Examining managers’ theories of how atmospheric music affects perception, behaviour and financial performance34 cited
    • 2008Jazz musicians: creating service experience in live performance28 cited