Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Hybrid channel conflict: causes and effects on channel performance

16 references·16 citing·33 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
1979Review of Psychometric theory (2nd ed.).11,425 cited
1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited
1994A Meta-Analysis of Cronbach's Coefficient Alpha3,020 cited
2018Implanting Strategic Management1,518 cited
1990Communication Strategies in Marketing Channels: A Theoretical Perspective1,486 cited
1967Organizational Conflict: Concepts and Models1,380 cited
1984The Theory of Power and Conflict in Channels of Distribution1,279 cited
1984A Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships1,128 cited
1999A Meta-Analysis of Satisfaction in Marketing Channel Relationships1,089 cited
1993Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects1,066 cited
1987Marketing's Interaction with Other Functional Units: A Conceptual Framework and Empirical Evidence1,065 cited
1985The Differential Effects of Exercised and Unexercised Power Sources in a Marketing Channel871 cited
1983Interorganizational Exchange Behavior in Marketing Channels: A Broadened Perspective789 cited
1984

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons

721 cited

1999Organizing and Managing Channels of Distribution663 cited

Cited by

2013The dynamics and evolution of trust in business relationships161 cited
2014Misalignment and Its Influence on Integration Quality in Multichannel Services112 cited
2011Service encounter in multi-channel distribution context: virtual and face-to-face interactions and consumer satisfaction103 cited
2006Internal multi-channel conflict: An exploratory investigation and conceptual framework99 cited
2019Optimal cross-channel return policy in dual-channel retailing systems93 cited
2018Pricing policies for a dual-channel retailer with cross-channel returns92 cited
2016Flexibility and quality in logistics and relationships86 cited
2004Channel power, conflict and conflict resolution in international fashion retailing83 cited
2011The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination76 cited
2016Organizational Multichannel Differentiation: An Analysis of Its Impact on Channel Relationships and Company Sales Success72 cited
2010Exploring the impact of innovation strategy on R&D employees’ job satisfaction: A mathematical model and empirical research66 cited
2017Implementation processes of online and offline channel conflict management strategies in manufacturing enterprises: A resource orchestration perspective56 cited
2007A model of the antecedents of multiple channel usage55 cited
2010Channel design, coordination, and performance: Future research directions46 cited
2008Value delivery and value-based pricing in industrial markets44 cited
2013Distribution Channel Network and Relational Performance: The Intervening Mechanism of Adaptive Distribution Flexibility43 cited