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Model of Customer Churn Prediction on Support Vector Machine

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References

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2004Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market417 cited
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2000Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry347 cited
1998When Customers Are Members: Customer Retention in Paid Membership Contexts285 cited

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2011Churn analysis for an Iranian mobile operator95 cited
2013An effective hybrid learning system for telecommunication churn prediction90 cited
2017A churn prediction model for prepaid customers in telecom using fuzzy classifiers66 cited
2016

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Particle classification optimization-based BP network for telecommunication customer churn prediction

65 cited

2017An efficient system for customer churn prediction through particle swarm optimization based feature selection model with simulated annealing63 cited

2017A review and analysis of churn prediction methods for customer retention in telecom industries53 cited

2014Feature-selection-based dynamic transfer ensemble model for customer churn prediction52 cited

2014Early prediction of the performance of green building projects using pre-project planning variables: data mining approaches51 cited

2015Hybrid Data Mining Models for Predicting Customer Churn46 cited

2022An Intelligent Hybrid Scheme for Customer Churn Prediction Integrating Clustering and Classification Algorithms45 cited

2021Profit margin prediction in sustainable road freight transportation using machine learning45 cited

2012Applying Data Mining to Insurance Customer Churn Management43 cited

2021Giant fight: Customer churn prediction in traditional broadcast industry41 cited