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Intranets and employee communication: PR behind the firewall
16 references·1 citing·38 second hop
Intranets and employee communication: PR behind the firewall (2001)Intranets and employee communication: PR …MANAGING PUBLIC RELATIONS (2018)MANAGING PUBLIC RELATIONSWhy Information Technology Inspired but Cannot Deliver Knowledge Management (2009)Why Information Technology In…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…Internet commerce digital models for business (2000)Internet commerce digital mod…Electronic Commerce: The Strategic Perspective (2000)Electronic Commerce: The Stra…Avoiding the Pitfalls of Emerging Technologies (2000)Avoiding the Pitfalls of Emer…Why Information Technology Inspired but Cannot Deliver Knowledge Management (1999)Why Information Technology In…Changing the role of top management: Beyond systems to people (1995)Changing the role of top mana…Tracking the evolution of the services marketing literature (1993)Tracking the evolution of the…The practice of public relations (1992)The practice of public relati…Internal marketing—The missing half of the marketing programme (1991)Internal marketing—The missin…Inspiring others: the language of leadership (1991)Inspiring others: the languag…Public Relations: The Profession and the Practice (1982)Public Relations: The Profess…Selling jobs in the service sector (1976)Selling jobs in the service s…Effective Public Relations (1967)Effective Public RelationsUnderstanding Media: The Extensions of Man (1964)Understanding Media: The Exte…Public relations and the free organizational publication (2007)Public relations and the free…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Customer satisfaction with services: putting perceived value into the equation (2000)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)ORGANIZATIONS AS RHETORIC: KNOWLEDGE‐INTENSIVE FIRMS AND THE STRUGGLE WITH AMBIGUITY (1993)“It is what one does”: why people participate and help others in electronic communities of practice (2000)Knowledge Sharing in Organizations: A Conceptual Framework (2003)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)The Nature of Managerial Work (1974)Of strategies, deliberate and emergent (1985)Frame Alignment Processes, Micromobilization, and Movement Participation (1986)How leaders influence the impact of affective events on team climate and performance in R&D teams (2002)Leadership Competencies: Time to Change the Tune? (2006)A (Blurry) Vision of the Future: How Leader Rhetoric about Ultimate Goals Influences Performance (2014)A Generic Concept of Marketing (1972)Internal marketing: a review and some interdisciplinary research challenges (1995)Internal marketing and the mediating role of organisational competencies (2003)Internal-market orientation and its measurement (2005)Production-Line Approach to Service (2012)Building dialogic relationships through the world wide web (1998)Toward a dialogic theory of public relations (2002)Defining Strategic Communication (2007)Multinational Corporations and Local Communities: A Critical Analysis of Conflict (2007)Authentic dialogue? The role of “friendship” in a social media recruitment campaign (2010)Revisiting the concept “dialogue” in public relations (2011)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Evolving to a New Dominant Logic for Marketing (2003)Relationship management in public relations: dimensions of an organization-public relationship (1998)Explicating Relationship Management as a General Theory of Public Relations (2003)Club cultures: music, media and subcultural capital (1996)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Social Implications of the Internet (2001)E-leadership (2000)Information technology as a facilitator for enhancing dynamic capabilities through knowledge management (2003)A Knowledge Management Success Model: Theoretical Development and Empirical Validation (2007)
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References

  • 1964Understanding Media: The Extensions of Man12,311 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 2018MANAGING PUBLIC RELATIONS2,191 cited
  • 1999Why Information Technology Inspired but Cannot Deliver Knowledge Management987 cited
  • 1993Tracking the evolution of the services marketing literature977 cited
  • 1967Effective Public Relations969 cited
  • 2009Why Information Technology Inspired but Cannot Deliver Knowledge Management684 cited
  • 1991Inspiring others: the language of leadership401 cited
  • 1982Public Relations: The Profession and the Practice359 cited
  • 1976Selling jobs in the service sector337 cited
  • 1992The practice of public relations324 cited
  • 1991Internal marketing—The missing half of the marketing programme273 cited
  • 2000Avoiding the Pitfalls of Emerging Technologies264 cited
  • 1995Changing the role of top management: Beyond systems to people201 cited
  • 2000Electronic Commerce: The Strategic Perspective166 cited
  • 2000Internet commerce digital models for business

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113 cited

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  • 2007Public relations and the free organizational publication8 cited