SZodixStudyAcademic Library
DashboardShelvesOpen accessMy libraryInboxNotesWriteLearnAlerts
More
Ask your libraryNotificationsQuick citeReview
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Service-Logic Innovations: How to Innovate Customers, Not Products
10 references·16 citing·40 second hop
Service-Logic Innovations: How to Innovate Customers, Not Products (2008)Service-Logic Innovations: How to Innovat…The Strategy and Tactics of Pricing (2016)The Strategy and Tactics of P…Wikinomics: how mass collaboration changes everything (2007)Wikinomics: how mass collabor…Why Companies Should Have Open Business Models (2007)Why Companies Should Have Ope…Service-dominant logic: reactions, reflections and refinements (2006)Service-dominant logic: react…Seeing what's next: Using the theories of innovation to predict industry change (2005)Seeing what's next: Using the…Blue Ocean Strategy: From Theory to Practice (2005)Blue Ocean Strategy: From The…Open Innovation: The New Imperative for Creating and Profiting from Technology (2003)Open Innovation: The New Impe…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Serving the world's poor, profitably. (2002)Serving the world's poor, pro…Reframing Business: When the Map Changes the Landscape (2001)Reframing Business: When the …Creating value in servitization through digital service innovations (2022)Creating value in servitizati…Service innovation and customer satisfaction: the role of customer value creation (2017)Service innovation and custom…The MINDS Method (2016)The MINDS MethodService Innovation: A Review of the Literature (2015)Service Innovation: A Review …Perceptions and practices of innovation in retailing (2015)Perceptions and practices of …Co-creating e-service innovations: Theory, practice, and impact on firm performance (2015)Co-creating e-service innovat…Brand and product attachment in an industrial context: The effects on brand loyalty (2015)Brand and product attachment …Toward an integrated framework for innovation in service: A resource-based view and dynamic capabilities approach (2014)Toward an integrated framewor…Explaining consumer satisfaction of services: The role of innovativeness and emotion in an electronic mediated environment (2014)Explaining consumer satisfact…The secret to true service innovation (2012)The secret to true service in…Service Process Modularization (2011)Service Process ModularizationAbsorptive capacity, learning processes and combinative capabilities as determinants of strategic innovation (2011)Absorptive capacity, learning…Value co‐creation as a determinant of success in public transport services (2010)Value co‐creation as a determ…Internationalization and innovation in tourism (2010)Internationalization and inno…How does product program innovativeness affect customer satisfaction? A comparison of goods and services (2010)How does product program inno…Broadening the concept of international entrepreneurship: ‘Consumers as International Entrepreneurs’ (2009)Broadening the concept of int…Dynamic capabilities and strategic management (1997)The role of internationalization in explaining innovation performance (2007)BUSINESS MODEL INNOVATION: TOWARDS AN INTEGRATED FUTURE RESEARCH AGENDA (2013)A Bibliometric Review of Open Innovation: Setting a Research Agenda (2016)Barriers to New Competition (1956)Advances in strategic management (1995)Musings on management. Ten ideas designed to rile everyone who cares about management. (1996)The Dimensions of Learning Organization Questionnaire (DLOQ): A validation study in a Korean context (2009)Business model innovation vs replication: financial performance implications of strategic emphases (2010)The digital transformation of the healthcare industry: exploring the rise of emerging platform ecosystems and their influence on the role of patients (2020)The Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)Service-dominant logic: continuing the evolution (2007)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Preparing for distant collaboration: Antecedents to potential absorptive capacity in cross-industry innovation (2014)Absorptive capacity and performance: The role of customer relationship and technological capabilities in high-tech SMEs (2015)Cultivating business model agility through focused capabilities: A multiple case study (2017)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)Corporate Social Responsibility Theories: Mapping the Territory (2004)Why would corporations behave in socially responsible ways? an institutional theory of corporate social responsibility (2007)Successful Development and Commercialization of Technological Innovation: Insights Based on Strategy Type (2005)Technological discontinuities and the challenge for incumbent firms: Destruction, disruption or creative accumulation? (2013)The disruptor's dilemma: TiVo and the U.S. television ecosystem (2015)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Business Model Innovation: Opportunities and Barriers (2009)The Business Model: Recent Developments and Future Research (2011)Knowledge Collaboration in Online Communities (2011)Marketing meets Web 2.0, social media, and creative consumers: Implications for international marketing strategy (2012)From rapid prototyping to home fabrication: How 3D printing is changing business model innovation (2015)Customer value: a review of recent literature and an integrative configuration (2004)Directions for future research in project management: The main findings of a UK government-funded research network (2006)The smart circular economy: A digital-enabled circular strategies framework for manufacturing companies (2020)
this work references cited by second hop

References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2003Open Innovation: The New Imperative for Creating and Profiting from Technology9,367 cited
  • 2007Wikinomics: how mass collaboration changes everything3,367 cited
  • 2006Service-dominant logic: reactions, reflections and refinements1,868 cited
  • 2002Serving the world's poor, profitably.1,520 cited
  • 2001Reframing Business: When the Map Changes the Landscape928 cited
  • 2007Why Companies Should Have Open Business Models825 cited
  • 2005Seeing what's next: Using the theories of innovation to predict industry change625 cited
  • 2005Blue Ocean Strategy: From Theory to Practice416 cited
  • 2016The Strategy and Tactics of Pricing294 cited

Cited by

  • 2011Absorptive capacity, learning processes and combinative capabilities as determinants of strategic innovation361 cited
  • 2010Internationalization and innovation in tourism260 cited
  • 2010Value co‐creation as a determinant of success in public transport services182 cited
  • 2016The MINDS Method181 cited
  • 2017Service innovation and customer satisfaction: the role of customer value creation180 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2015Brand and product attachment in an industrial context: The effects on brand loyalty153 cited
  • 2022Creating value in servitization through digital service innovations133 cited
  • 2014Toward an integrated framework for innovation in service: A resource-based view and dynamic capabilities approach127 cited
  • 2009Broadening the concept of international entrepreneurship: ‘Consumers as International Entrepreneurs’123 cited
  • 2010How does product program innovativeness affect customer satisfaction? A comparison of goods and services122 cited
  • 2015Co-creating e-service innovations: Theory, practice, and impact on firm performance119 cited
  • 2015Service Innovation: A Review of the Literature112 cited
  • 2015Perceptions and practices of innovation in retailing111 cited
  • 2014Explaining consumer satisfaction of services: The role of innovativeness and emotion in an electronic mediated environment105 cited
  • 2011Service Process Modularization82 cited
  • 2012The secret to true service innovation75 cited