SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
New approach to customer segmentation based on changes in customer value
16 references·13 citing·34 second hop
New approach to customer segmentation based on changes in customer value (2015)New approach to customer segmentation bas…A review of the application of RFM model (2010)A review of the application o…Cluster analysis using data mining approach to develop CRM methodology to assess the customer loyalty (2009)Cluster analysis using data m…Analytics at Work: Smarter Decisions, Better Results (2009)Analytics at Work: Smarter De…Successful Direct Marketing Methods (2008)Successful Direct Marketing M…Quantitative models for direct marketing: A review from systems perspective (2008)Quantitative models for direc…Classifying the segmentation of customer value via RFM model and RS theory (2008)Classifying the segmentation …Customer segmentation and strategy development based on customer lifetime value: A case study (2005)Customer segmentation and str…Integrating AHP and data mining for product recommendation based on customer lifetime value (2004)Integrating AHP and data mini…A purchase-based market segmentation methodology (2004)A purchase-based market segme…The commercial use of segmentation and predictive modeling techniques for database marketing in the Netherlands (2003)The commercial use of segment…An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry (2003)An LTV model and customer seg…Customer Relationship Management: An Analysis Framework and Implementation Strategies (2001)Customer Relationship Managem…Building Data Mining Applications for CRM (1999)Building Data Mining Applicat…A practical yet meaningful approach to customer segmentation (1998)A practical yet meaningful ap…Strategic database marketing (1994)Strategic database marketingSuccessful direct marketing methods (1975)Successful direct marketing m…From User Behavior to Subscription Sales: An Insight Into E-Book Platform Leveraging Customer Segmentation and A/B Testing (2024)From User Behavior to Subscri…Transactional data-based customer segmentation applying CRISP-DM methodology: A systematic review (2023)Transactional data-based cust…How can algorithms help in segmenting users and customers? A systematic review and research agenda for algorithmic customer segmentation (2023)How can algorithms help in se…Customer Lifetime Value Prediction: Using Machine Learning to Forecast CLV and Enhance Customer Relationship Management (2023)Customer Lifetime Value Predi…A decade of marketing analytics and more to come: JMA insights (2023)A decade of marketing analyti…Multi-Behavior RFM Model Based on Improved SOM Neural Network Algorithm for Customer Segmentation (2022)Multi-Behavior RFM Model Base…An analytical framework based on the recency, frequency, and monetary model and time series clustering techniques for dynamic segmentation (2021)An analytical framework based…USING MACHINE LEARNING TO PREDICT THE NEXT PURCHASE DATE FOR AN INDIVIDUAL RETAIL CUSTOMER (2020)USING MACHINE LEARNING TO PRE…The practical approach in Customers segmentation by using the K-Means Algorithm (2020)The practical approach in Cus…Behavior Segmentation based Micro-Segmentation Approach for Health Insurance Industry (2020)Behavior Segmentation based M…A new methodology for customer behavior analysis using time series clustering (2019)A new methodology for custome…Statistics-based CRM approach via time series segmenting RFM on large scale data (2017)Statistics-based CRM approach…CUSTOMER SUPER-PROFILING DEMONSTRATOR TO ENABLE EFFICIENT TARGETING IN MARKETING CAMPAIGNS (2017)CUSTOMER SUPER-PROFILING DEMO…The loyalty effect: The hidden force behind growth, profits, and lasting value (1996)Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context (2004)Customer relationship management mechanisms: A systematic review of the state of the art literature and recommendations for future research (2016)Research on the influence of after-sales service quality factors on customer satisfaction (2020)E-Business 2.0: Roadmap for Success (2000)Marketing management: analysis. planning. implementation and control (2000)Estimating customer lifetime value based on RFM analysis of customer purchase behavior: Case study (2011)Service innovation and customer satisfaction: the role of customer value creation (2017)Customer lifetime valuation to support marketing decision making (1997)Customer lifetime value: Marketing models and applications (1998)Customer lifetime value research in marketing: A review and future directions (2002)Computer assisted customer churn management: State-of-the-art and future trends (2005)Building comprehensible customer churn prediction models with advanced rule induction techniques (2010)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Fundamentals of Decision Making and Priority Theory With the Analytic Hierarchy Process (2000)A fuzzy model for competency-based employee evaluation and selection (2007)Customer value: The next source for competitive advantage (1997)Sales and Marketing Management (1999)An exploratory study of implementation of customer relationship management strategy (2007)Customer relationship management implementation (2011)Impact of Customer Relationship Management on Customer Satisfaction: The Case of a Budget Hotel Chain (2016)Privacy Concerns and Consumer Willingness to Provide Personal Information (2000)Knowledge discovery on RFM model using Bernoulli sequence (2008)Turning telecommunications call details to churn prediction: a data mining approach (2002)Applying data mining to telecom churn management (2005)Application of data mining techniques in customer relationship management: A literature review and classification (2008)Future research directions in tourism marketing (2010)Using big data from Customer Relationship Management information systems to determine the client profile in the hotel sector (2018)Examination of the Criticality of Customer Segmentation Using Unsupervised Learning Methods (2024)Can loyalty schemes really build loyalty? (1998)Bayesian neural network learning for repeat purchase modelling in direct marketing (2002)State of the art literature review on performance measurement (2010)Transforming decision-making processes: a research agenda for understanding the impact of business analytics on organisations (2014)Debating big data: A literature review on realizing value from big data (2017)
this work references cited by second hop

References

  • 1999Building Data Mining Applications for CRM599 cited
  • 2009Analytics at Work: Smarter Decisions, Better Results518 cited
  • 2008Classifying the segmentation of customer value via RFM model and RS theory426 cited
  • 2003An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry411 cited
  • 1994Strategic database marketing364 cited
  • 2004Integrating AHP and data mining for product recommendation based on customer lifetime value347 cited
  • 2005Customer segmentation and strategy development based on customer lifetime value: A case study338 cited
  • 2001Customer Relationship Management: An Analysis Framework and Implementation Strategies238 cited
  • 1975Successful direct marketing methods230 cited
  • 2009Cluster analysis using data mining approach to develop CRM methodology to assess the customer loyalty227 cited
  • 2004A purchase-based market segmentation methodology189 cited
  • 2008Quantitative models for direct marketing: A review from systems perspective182 cited
  • 1998A practical yet meaningful approach to customer segmentation167 cited
  • 2010A review of the application of RFM model155 cited
  • 2008Successful Direct Marketing Methods

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

136 cited
  • 2003The commercial use of segmentation and predictive modeling techniques for database marketing in the Netherlands125 cited
  • Cited by

    • 2023How can algorithms help in segmenting users and customers? A systematic review and research agenda for algorithmic customer segmentation54 cited
    • 2020The practical approach in Customers segmentation by using the K-Means Algorithm47 cited
    • 2021An analytical framework based on the recency, frequency, and monetary model and time series clustering techniques for dynamic segmentation42 cited
    • 2017Statistics-based CRM approach via time series segmenting RFM on large scale data31 cited
    • 2019A new methodology for customer behavior analysis using time series clustering29 cited
    • 2023A decade of marketing analytics and more to come: JMA insights24 cited
    • 2022Multi-Behavior RFM Model Based on Improved SOM Neural Network Algorithm for Customer Segmentation23 cited
    • 2023Customer Lifetime Value Prediction: Using Machine Learning to Forecast CLV and Enhance Customer Relationship Management15 cited
    • 2023Transactional data-based customer segmentation applying CRISP-DM methodology: A systematic review15 cited
    • 2020USING MACHINE LEARNING TO PREDICT THE NEXT PURCHASE DATE FOR AN INDIVIDUAL RETAIL CUSTOMER13 cited
    • 2017CUSTOMER SUPER-PROFILING DEMONSTRATOR TO ENABLE EFFICIENT TARGETING IN MARKETING CAMPAIGNS12 cited
    • 2024From User Behavior to Subscription Sales: An Insight Into E-Book Platform Leveraging Customer Segmentation and A/B Testing12 cited
    • 2020Behavior Segmentation based Micro-Segmentation Approach for Health Insurance Industry9 cited