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Ambient scent as a mood inducer in supermarkets: The role of scent intensity and time-pressure of shoppers
16 references·16 citing·36 second hopsampled
Ambient scent as a mood inducer in supermarkets: The role of scent intensity and time-pressure of shoppers (2016)Ambient scent as a mood inducer in superm…Store Atmospherics: A Multisensory Perspective (2014)Store Atmospherics: A Multise…Exciting red and competent blue: the importance of color in marketing (2011)Exciting red and competent bl…Impact of ambient odors on mall shoppers' emotions, cognition, and spending (2003)Impact of ambient odors on ma…The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…Congruency of scent and music as a driver of in-store evaluations and behavior (2001)Congruency of scent and music…Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer (2000)Atmospheric Affect as a Tool …Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors? (1996)Improving the Store Environme…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…Store atmosphere and purchasing behavior (1994)Store atmosphere and purchasi…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …The use of lisrel in validating marketing constructs (1991)The use of lisrel in validati…The Effects of Situational Factors on In-Store Grocery Shopping Behavior: The Role of Store Environment and Time Available for Shopping (1989)The Effects of Situational Fa…The Elaboration Likelihood Model of Persuasion (1986)The Elaboration Likelihood Mo…Frames of Mind: The Theory of Multiple Intelligences (1984)Frames of Mind: The Theory of…An approach to environmental psychology (1974)An approach to environmental …The mood effect in relation to impulsive online buying behavior (2022)The mood effect in relation t…The Effect of Time-Limited Promotion on E-Consumers’ Public Self-Consciousness and Purchase Behavior (2022)The Effect of Time-Limited Pr…Is more really better for in-store experience? A psychophysiological experiment on sensory modalities (2022)Is more really better for in-…The influence of ambient scent on the passengers’ experience, emotions and behavioral intentions: An experimental study in a Public Bus service (2021)The influence of ambient scen…(Dis)satisfied with your choices? How to align online consumer’s self-awareness, time pressure and self-consciousness (2021)(Dis)satisfied with your choi…Understanding on-the-go consumption: A retail mix perspective (2020)Understanding on-the-go consu…The Scent of Art. Perception, Evaluation, and Behaviour in a Museum in Response to Olfactory Marketing (2020)The Scent of Art. Perception,…The influence of atmospherics general interior variables on shoppers’ emotions and behavior (2020)The influence of atmospherics…Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants (2020)Spatial and human crowdedness…Multichannel customer journeys and their determinants: Evidence from motor insurance (2020)Multichannel customer journey…Digital signage as an opportunity to enhance the mall environment: a moderated mediation model (2020)Digital signage as an opportu…Atmospheric Effects on Eating and Drinking: A Review (2020)Atmospheric Effects on Eating…The unconscious perception of smells as a driver of consumer responses: a framework integrating the emotion-cognition approach to scent marketing (2019)The unconscious perception of…Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions (2019)Positive emotion bias: Role o…Seeing through touch: a conceptual framework of visual-tactile interplay (2018)Seeing through touch: a conce…The Effect of Salespersons’ Retail Service Quality and Consumers’ Mood on Impulse Buying (2016)The Effect of Salespersons’ R…A Theory of Cognitive Dissonance (1957)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)Communication and Persuasion: Central and Peripheral Routes to Attitude Change (2015)Using social and behavioural science to support COVID-19 pandemic response (2020)Atmospherics as a Marketing Tool (1974)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Guidelines for choosing between multi-item and single-item scales for construct measurement: a predictive validity perspective (2012)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations (2023)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Understanding Customer Experience Throughout the Customer Journey (2016)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)A measure of service quality for retail stores: Scale development and validation (1996)The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)Impulse buying: Modeling its precursors (1998)The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants (2007)The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry (2009)Narrative configuration in qualitative analysis (1995)Development and validation of a measure of emotional intelligence (1998)Individual differences in reasoning: Implications for the rationality debate? (2000)
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References

  • 1984Frames of Mind: The Theory of Multiple Intelligences13,636 cited
  • 1986The Elaboration Likelihood Model of Persuasion8,811 cited
  • 1974An approach to environmental psychology7,295 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 1991The use of lisrel in validating marketing constructs1,864 cited
  • 1994Store atmosphere and purchasing behavior1,649 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 2001Congruency of scent and music as a driver of in-store evaluations and behavior1,154 cited
  • 1996Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors?883 cited
  • 2000Atmospheric Affect as a Tool for Creating Value and Gaining Share of Customer823 cited
  • 2011Exciting red and competent blue: the importance of color in marketing735 cited
  • 2003Impact of ambient odors on mall shoppers' emotions, cognition, and spending729 cited
  • 2014Store Atmospherics: A Multisensory Perspective

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666 cited
  • 1989The Effects of Situational Factors on In-Store Grocery Shopping Behavior: The Role of Store Environment and Time Available for Shopping585 cited
  • Cited by

    • 2019Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions244 cited
    • 2019The unconscious perception of smells as a driver of consumer responses: a framework integrating the emotion-cognition approach to scent marketing79 cited
    • 2016The Effect of Salespersons’ Retail Service Quality and Consumers’ Mood on Impulse Buying62 cited
    • 2020Multichannel customer journeys and their determinants: Evidence from motor insurance62 cited
    • 2020Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants41 cited
    • 2020The influence of atmospherics general interior variables on shoppers’ emotions and behavior34 cited
    • 2020Digital signage as an opportunity to enhance the mall environment: a moderated mediation model34 cited
    • 2021The influence of ambient scent on the passengers’ experience, emotions and behavioral intentions: An experimental study in a Public Bus service31 cited
    • 2022Is more really better for in-store experience? A psychophysiological experiment on sensory modalities31 cited
    • 2020Understanding on-the-go consumption: A retail mix perspective30 cited
    • 2020The Scent of Art. Perception, Evaluation, and Behaviour in a Museum in Response to Olfactory Marketing27 cited
    • 2022The Effect of Time-Limited Promotion on E-Consumers’ Public Self-Consciousness and Purchase Behavior25 cited
    • 2018Seeing through touch: a conceptual framework of visual-tactile interplay24 cited
    • 2021(Dis)satisfied with your choices? How to align online consumer’s self-awareness, time pressure and self-consciousness24 cited
    • 2020Atmospheric Effects on Eating and Drinking: A Review24 cited
    • 2022The mood effect in relation to impulsive online buying behavior23 cited