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A failure analysis method for designing highly reliable product-service systems
16 references·6 citing·47 second hop
A failure analysis method for designing highly reliable product-service systems (2017)A failure analysis method for designing h…New Business for Old Europe (2017)New Business for Old EuropeA method to improve integrated product service offerings based on life cycle costing (2015)A method to improve integrate…Uncovering benefits and risks of integrated product service offerings — Using a case of technology encapsulation (2013)Uncovering benefits and risks…Understanding service uncertainties in industrial product–service system cost estimation (2010)Understanding service uncerta…Flexibility in industrial product-service systems and use-oriented business models (2010)Flexibility in industrial pro…Uncertainty challenges in service cost estimation for product- service systems in the aerospace and defence industries (2009)Uncertainty challenges in ser…A CAD system for service innovation: integrated representation of function, service activity, and product behaviour (2009)A CAD system for service inno…Modeling design objects in CAD system for Service/Product Engineering (2008)Modeling design objects in CA…A service evaluation method using mathematical methodologies (2008)A service evaluation method u…State-of-the-art in product-service systems (2007)State-of-the-art in product-s…Combining Service Blueprint and FMEA for Service Design (2007)Combining Service Blueprint a…Scenario-Based Failure Modes and Effects Analysis Using Expected Cost (2004)Scenario-Based Failure Modes …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Clarifying the concept of product–service system (2002)Clarifying the concept of pro…Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Quality Function Deployment :…How to Design a Service (1982)How to Design a ServiceA Longitudinal History-Based Review of the Product-Service System: Past, Present, and Future (2023)A Longitudinal History-Based …Risk evaluation for industrial smart product-service systems: An integrated method considering failure mode correlations (2022)Risk evaluation for industria…A Taxonomy of Product–Service System Perturbations through a Systematic Literature Review (2022)A Taxonomy of Product–Service…A value-driven method for the design of performance-based services for manufacturing equipment (2021)A value-driven method for the…A Product/Service System Design Schema: Application to Big Data Analytics (2020)A Product/Service System Desi…A methodological framework with rough-entropy-ELECTRE TRI to classify failure modes for co-implementation of smart PSS (2019)A methodological framework wi…The Service Economy (1968)Product–Service Systems (PSS) business models and tactics – a systematic literature review (2014)Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models (2016)Circular business models: A review (2020)Conjoint Analysis in Consumer Research: Issues and Outlook (1978)The Analytic Hierarchy Process (1985)A Multistage Model of Customers' Assessments of Service Quality and Value (1991)Life Cycle Simulation for the design of Product–Service Systems (2012)Environmental and economic benefits of Integrated Product Service Offerings quantified with real business cases (2013)Requirement management for product-service systems: Status review and future trends (2016)Real Options: Managerial Flexibility and Strategy in Resource Allocation (1996)Design Rules (2000)Managing the transition from products to services (2003)Design for intensified use in product–service systems using life-cycle analysis (2014)Improving SMEs performance through supply chain flexibility and market agility: IT orchestration perspective (2020)Understanding the role of organizational agility in the context of digital transformation: an integrative literature review (2023)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A sustainability-oriented multi-dimensional value assessment model for product-service development (2013)Key Performance Indicators for Assessing the Planning and Delivery of Industrial Services (2013)Risk management for product-service system operation (2016)Designing services that deliver (1984)Service recovery's influence on consumer satisfaction, positive word-of-mouth, and purchase intentions (2001)Service Management: Operations, Strategy, Information Technology (2003)Risk management abilities in multimodal maritime supply chains: Visibility and control perspectives (2016)Benchmarking the risk assessment in green supply chain using fuzzy approach to FMEA (2018)In-flight NCCI management by combining the Kano model with the service blueprint: A comparison of frequent and infrequent flyers (2018)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Beyond Greening: Strategies for a Sustainable World. (1997)A literature and practice review to develop sustainable business model archetypes (2013)Product services for a resource-efficient and circular economy – a review (2013)The Relevance of Circular Economy Practices to the Sustainable Development Goals (2018)Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews (1985)New service development: a review of the literature and annotated bibliography (1998)Customer experience: fundamental premises and implications for research (2020)Customer satisfaction, customer retention, and market share (1993)THE LAST PLANNER SYSTEM OF PRODUCTION CONTROL (2000)Quality function deployment: A literature review (2002)Assessing value-in-use: A conceptual framework and exploratory study (2011)A value mapping tool for sustainable business modelling (2013)The Paradigms of Industry 4.0 and Circular Economy as Enabling Drivers for the Competitiveness of Businesses and Territories: The Case of an Italian Ceramic Tiles Manufacturing Company (2018)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2002Clarifying the concept of product–service system2,168 cited
  • 2007State-of-the-art in product-service systems1,978 cited
  • 1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
  • 1982How to Design a Service1,077 cited
  • 2017New Business for Old Europe367 cited
  • 2008Modeling design objects in CAD system for Service/Product Engineering166 cited
  • 2010Understanding service uncertainties in industrial product–service system cost estimation149 cited
  • 2007Combining Service Blueprint and FMEA for Service Design104 cited
  • 2010Flexibility in industrial product-service systems and use-oriented business models83 cited
  • 2009A CAD system for service innovation: integrated representation of function, service activity, and product behaviour82 cited
  • 2004Scenario-Based Failure Modes and Effects Analysis Using Expected Cost66 cited
  • 2008A service evaluation method using mathematical methodologies63 cited
  • 2015A method to improve integrated product service offerings based on life cycle costing62 cited
  • 2009Uncertainty challenges in service cost estimation for product- service systems in the aerospace and defence industries

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59 cited
  • 2013Uncovering benefits and risks of integrated product service offerings — Using a case of technology encapsulation52 cited
  • Cited by

    • 2020A Product/Service System Design Schema: Application to Big Data Analytics40 cited
    • 2019A methodological framework with rough-entropy-ELECTRE TRI to classify failure modes for co-implementation of smart PSS26 cited
    • 2022Risk evaluation for industrial smart product-service systems: An integrated method considering failure mode correlations26 cited
    • 2021A value-driven method for the design of performance-based services for manufacturing equipment16 cited
    • 2022A Taxonomy of Product–Service System Perturbations through a Systematic Literature Review10 cited
    • 2023A Longitudinal History-Based Review of the Product-Service System: Past, Present, and Future10 cited