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Tourists’ Description of their Experiences of the Servicescape of Integrated Resorts: the Case of Macau
16 references·1 citing·42 second hop
Tourists’ Description of their Experiences of the Servicescape of Integrated Resorts: the Case of Macau (2019)Tourists’ Description of their Experience…Welcome to the experience economy (2019)Welcome to the experience eco…Pine and Gilmore's Concept of Experience Economy and Its Dimensions: An Empirical Examination in Tourism (2011)Pine and Gilmore's Concept of…Exploring the essence of memorable tourism experiences (2011)Exploring the essence of memo…Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations (2009)Measuring Tourists’ Emotional…Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend (2009)Dimensions of Cruisers’ Exper…Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type (2008)Customers’ cognitive, emotion…Measuring Experience Economy Concepts: Tourism Applications (2007)Measuring Experience Economy …Evaluating a servicescape: the effect of cognition and emotion (2004)Evaluating a servicescape: th…Experiential Marketing (1999)Experiential MarketingMeasuring Emotions in the Consumption Experience (1997)Measuring Emotions in the Con…The service experience in tourism (1996)The service experience in tou…The effect of the servicescape on customers’ behavioral intentions in leisure service settings (1996)The effect of the servicescap…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Basics of Qualitative Research (1992)Basics of Qualitative ResearchThe Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Attitude-behavior relations: A theoretical analysis and review of empirical research. 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References

  • 1992Basics of Qualitative Research17,850 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1977Attitude-behavior relations: A theoretical analysis and review of empirical research.7,609 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1999Experiential Marketing2,989 cited
  • 2019Welcome to the experience economy2,562 cited
  • 1997Measuring Emotions in the Consumption Experience1,970 cited
  • 2007Measuring Experience Economy Concepts: Tourism Applications1,838 cited
  • 2011Exploring the essence of memorable tourism experiences1,531 cited
  • 1996The service experience in tourism1,252 cited
  • 2009Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend880 cited
  • 1996The effect of the servicescape on customers’ behavioral intentions in leisure service settings861 cited
  • 2009Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations786 cited
  • 2008Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type652 cited
  • 2004Evaluating a servicescape: the effect of cognition and emotion

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500 cited
  • 2011Pine and Gilmore's Concept of Experience Economy and Its Dimensions: An Empirical Examination in Tourism486 cited
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    • 2020Build It and They Will Come? The Impact of Servicescape on Chinese Millennials’ Satisfaction and Behavioral Intentions toward Integrated Resorts17 cited