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Servitization in the creative and cultural industries
16 references·3 citing·47 second hop
Servitization in the creative and cultural industries (2021)Servitization in the creative and cultura…Digital servitization in manufacturing: A systematic literature review and research agenda (2020)Digital servitization in manu…Servitization: A contemporary thematic review of four major research streams (2019)Servitization: A contemporary…The digital transformation of business models in the creative industries: A holistic framework and emerging trends (2018)The digital transformation of…Servitization: revisiting the state-of-the-art and research priorities (2017)Servitization: revisiting the…Social innovation research: An emerging area of innovation studies? (2016)Social innovation research: A…Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully (2011)Hybrid Offerings: How Manufac…Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Moving from basic offerings to value-added solutions: Strategies, barriers and alignment (2008)Moving from basic offerings t…Four models of the creative industries (2008)Four models of the creative i…Fundamentals of service science (2007)Fundamentals of service scien…Service-dominant logic: reactions, reflections and refinements (2006)Service-dominant logic: react…Strategic Bundling of Products and Prices: A New Synthesis for Marketing (2002)Strategic Bundling of Product…Innovation in services (1997)Innovation in servicesServitization of business: Adding value by adding services (1988)Servitization of business: Ad…A theoretical approach to the construction of technological output indicators (1984)A theoretical approach to the…Service modularity in the digital era: integrating environmental sustainability and post-pandemic insights (2024)Service modularity in the dig…Investigating the Impact of Museum Cultural and Creative Products on Consumers’ Cultural Interest: A Case Study of Dunhuang (2024)Investigating the Impact of M…Business hybrid offerings by manufacturing SMEs: impact of servitization on internationalization of manufacturing SMEs (2023)Business hybrid offerings by …An Evolutionary Theory of Economic Change. (1983)Who co-operates for innovation, and why (2002)The Theory of Economic Development (2003)Management Innovation (2008)A review of innovation research in tourism (2009)Evolving to a New Dominant Logic for Marketing (2003)Steps toward a science of service systems (2007)It's all B2B…and beyond: Toward a systems perspective of the market (2010)Service Research Priorities in a Rapidly Changing Context (2015)Service-dominant logic 2025 (2016)From value chain to value constellation: designing interactive strategy. (1993)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)The Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)The Competitive Advantage of Nations (1991)‘Shaken, but not stirred’: Sixty years of defining social innovation (2017)Lessons for Responsible Innovation in the Business Context: A Systematic Literature Review of Responsible, Social and Sustainable Innovation Practices (2017)Towards a theory of transformative social innovation: A relational framework and 12 propositions (2020)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Qualitative Data Analysis: An Expanded Sourcebook (1994)Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal (2018)Identifying Digital Transformation Paths in the Business Model of SMEs during the COVID-19 Pandemic (2020)Digital Transformation and Innovation Management: A Synthesis of Existing Research and an Agenda for Future Studies (2021)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Firm Resources and Sustained Competitive Advantage (1991)Customer experience management: toward implementing an evolving marketing concept (2015)Creating Enduring Customer Value (2016)Digital servitization business models in ecosystems: A theory of the firm (2019)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Consumer Switching Costs: A Typology, Antecedents, and Consequences (2003)Perspectives in supply chain risk management (2006)Leadership training design, delivery, and implementation: A meta-analysis. (2017)PRODUCT DESIGN AND DEVELOPMENT (2018)Exploring the financial consequences of the servitization of manufacturing (2008)The servitization of manufacturing (2009)Industrial Product-Service Systems—IPS 2 (2010)
this work references cited by second hop

References

  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,138 cited
  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 2006Service-dominant logic: reactions, reflections and refinements1,868 cited
  • 1997Innovation in services1,798 cited
  • 2007Fundamentals of service science1,359 cited
  • 2011Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully1,010 cited
  • 2016Social innovation research: An emerging area of innovation studies?797 cited
  • 2002Strategic Bundling of Products and Prices: A New Synthesis for Marketing788 cited
  • 2018The digital transformation of business models in the creative industries: A holistic framework and emerging trends740 cited
  • 2017Servitization: revisiting the state-of-the-art and research priorities695 cited
  • 2020Digital servitization in manufacturing: A systematic literature review and research agenda538 cited
  • 2019Servitization: A contemporary thematic review of four major research streams485 cited
  • 2008Moving from basic offerings to value-added solutions: Strategies, barriers and alignment425 cited

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1984
A theoretical approach to the construction of technological output indicators
382 cited
  • 2008Four models of the creative industries363 cited
  • Cited by

    • 2023Business hybrid offerings by manufacturing SMEs: impact of servitization on internationalization of manufacturing SMEs11 cited
    • 2024Service modularity in the digital era: integrating environmental sustainability and post-pandemic insights8 cited
    • 2024Investigating the Impact of Museum Cultural and Creative Products on Consumers’ Cultural Interest: A Case Study of Dunhuang1 cited