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Relationship Promoters
16 references·16 citing·44 second hopsampled
Relationship Promoters (1999)Relationship PromotersInnovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Innovation, Market Orientatio…An Integrated Model of Buyer-Seller Relationships (1995)An Integrated Model of Buyer-…Interorganizational Governance in Marketing Channels (1994)Interorganizational Governanc…Dyadic Business Relationships within a Business Network Context (1994)Dyadic Business Relationships…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Corporate Culture, Customer O…Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Corporate Culture, Customer O…The Changing Role of Marketing in the Corporation (1992)The Changing Role of Marketin…Bridging the Boundary: External Activity and Performance in Organizational Teams (1992)Bridging the Boundary: Extern…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Economic Action and Social Structure: The Problem of Embeddedness (1985)Economic Action and Social St…Handbook of Industrial and Organizational Psychology. (1977)Handbook of Industrial and Or…Boundary Spanning Roles and Organization Structure (1977)Boundary Spanning Roles and O…Exchange and Power in Social Life. (1965)Exchange and Power in Social …Power-Dependence Relations (1962)Power-Dependence RelationsLearning in strategic alliances: Reviewing the literature streams and crafting the agenda for future research (2023)Learning in strategic allianc…Towards a framework for innovation orientation within business and management studies (2019)Towards a framework for innov…Identifying the right solution customers: A managerial methodology (2016)Identifying the right solutio…Leveraging boundary spanning capabilities to encourage supplier investment: A comparative study (2015)Leveraging boundary spanning …Innovation promoters — A multiple case study (2014)Innovation promoters — A mult…Attitudes and behaviours of key account managers: Are they really any different to senior sales professionals? (2013)Attitudes and behaviours of k…Value creation and firm sales performance: The mediating roles of strategic account management and relationship perception (2011)Value creation and firm sales…Issues of delivering quality customer service in a higher education environment (2011)Issues of delivering quality …Picture this: Managed change and resistance in business network settings (2009)Picture this: Managed change …Complaint management expectations: An online laddering analysis of small versus large firms (2009)Complaint management expectat…Towards an integrated framework of key account management (2008)Towards an integrated framewo…The climate for co‐operation: buyer‐supplier beliefs and behavior (2008)The climate for co‐operation:…Inter-organizational meets inter-personal: An exploratory study of social capital processes in relationships between Northern European and ethnic Chinese firms (2008)Inter-organizational meets in…Organizational Culture and Relationship Skills (2006)Organizational Culture and Re…Key network management (2004)Key network managementConceptualizing a relationship management capability (2004)Conceptualizing a relationshi…Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)The Commitment-Trust Theory of Relationship Marketing (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: International Differences in Work-Related Values. (1983)Market Orientation: Antecedents and Consequences (1993)The Capabilities of Market-Driven Organizations (1994)Diffusion of Innovations 1 (2019)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. (2004)Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators (2006)The Nature of the Firm (1937)Research in Organizational Behavior (1984)The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation (1991)Developing relationships in business networks (1995)The Comparative Advantage Theory of Competition (1995)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Organizational culture and leadership (1993)Organizational Learning: A Theory of Action Perspective (1997)Learning orientation, firm innovation capability, and firm performance (2002)Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003)Dynamic capabilities: A review and research agenda (2007)Evaluating the use of exploratory factor analysis in psychological research. (1999)The job demands-resources model of burnout. (2001)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)POWER IN TOP MANAGEMENT TEAMS: DIMENSIONS, MEASUREMENT, AND VALIDATION. (1992)Power, approach, and inhibition. (2003)Social Exchange Theory (2006)An Integrative Model Of Organizational Trust (1995)Bowling Alone: America's Declining Social Capital (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Inequity In Social Exchange (1965)Social Capital: Its Origins and Applications in Modern Sociology (1998)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)
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References

  • 1985Economic Action and Social Structure: The Problem of Embeddedness28,713 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 1977Handbook of Industrial and Organizational Psychology.11,945 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
  • 1962Power-Dependence Relations6,258 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1998Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination3,968 cited
  • 1993Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis3,864 cited
  • 1992The Changing Role of Marketing in the Corporation2,773 cited
  • 1994Dyadic Business Relationships within a Business Network Context2,371 cited
  • 1992Bridging the Boundary: External Activity and Performance in Organizational Teams2,220 cited
  • 1994Interorganizational Governance in Marketing Channels2,210 cited
  • 1995An Integrated Model of Buyer-Seller Relationships2,083 cited
  • 1993Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis

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1,823 cited
  • 1977Boundary Spanning Roles and Organization Structure1,518 cited
  • Cited by

    • 2006Organizational Culture and Relationship Skills99 cited
    • 2004Key network management95 cited
    • 2008Towards an integrated framework of key account management92 cited
    • 2011Value creation and firm sales performance: The mediating roles of strategic account management and relationship perception86 cited
    • 2009Picture this: Managed change and resistance in business network settings71 cited
    • 2009Complaint management expectations: An online laddering analysis of small versus large firms53 cited
    • 2004Conceptualizing a relationship management capability51 cited
    • 2008Inter-organizational meets inter-personal: An exploratory study of social capital processes in relationships between Northern European and ethnic Chinese firms50 cited
    • 2016Identifying the right solution customers: A managerial methodology48 cited
    • 2015Leveraging boundary spanning capabilities to encourage supplier investment: A comparative study46 cited
    • 2014Innovation promoters — A multiple case study46 cited
    • 2008The climate for co‐operation: buyer‐supplier beliefs and behavior44 cited
    • 2013Attitudes and behaviours of key account managers: Are they really any different to senior sales professionals?43 cited
    • 2023Learning in strategic alliances: Reviewing the literature streams and crafting the agenda for future research43 cited
    • 2011Issues of delivering quality customer service in a higher education environment40 cited
    • 2019Towards a framework for innovation orientation within business and management studies34 cited