SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Using atmospheric elements in service retailing: understanding the bar environment
16 references·13 citing·37 second hop
Using atmospheric elements in service retailing: understanding the bar environment (2009)Using atmospheric elements in service ret…Consumer reactions to crowded retail settings: Cross‐cultural differences between North America and the Middle East (2006)Consumer reactions to crowded…Predicting Patronage Behaviors in a Sustainable Retail Environment (2004)Predicting Patronage Behavior…Jaycustomer behavior: an exploration of types and motives in the hospitality industry (2004)Jaycustomer behavior: an expl…Shedding some light on store atmospherics: influence of illumination on consumer behavior (2001)Shedding some light on store …Atmospheric Effects on Shopping Behavior (2000)Atmospheric Effects on Shoppi…The influence of in-store lighting on consumers' examination of merchandise in a wine store (1994)The influence of in-store lig…Store atmosphere and purchasing behavior (1994)Store atmosphere and purchasi…Critical Service Encounters: The Employee's Viewpoint (1994)Critical Service Encounters: …Using Store Music For Retail Zoning: a Field Experiment (1993)Using Store Music For Retail …Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…The Influence of Background Music on the Behavior of Restaurant Patrons (1986)The Influence of Background M…Mood States and Consumer Behavior: A Critical Review (1985)Mood States and Consumer Beha…Services Marketing: People, Technology, Strategy (1984)Services Marketing: People, T…Using Background Music to Affect the Behavior of Supermarket Shoppers (1982)Using Background Music to Aff…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…"Arousal hypothesis" and the effects of music on purchasing behavior. (1966)"Arousal hypothesis" and the …Unveiling tourist typology: using online reviews and LDA to understand motivations for visiting Kyoto's prominent temples (2024)Unveiling tourist typology: u…Consumer patronage intention: role of multi-sensory and atmospheric experiences in retail (2023)Consumer patronage intention:…How emotional response mediates servicescape impact on post consumption outcomes: An application to opera events (2020)How emotional response mediat…Consumer-led experience customization: a socio-spatial approach (2018)Consumer-led experience custo…Visual service scape aesthetics and consumer response: a holistic model (2017)Visual service scape aestheti…The Concept of Atmosphere in Management and Organization Studies (2016)The Concept of Atmosphere in …Social servicescape effects on post-consumption behavior (2016)Social servicescape effects o…Stadium atmosphere: scale development and validation in Indian context (2015)Stadium atmosphere: scale dev…Evaluating servicescape designs using a VR-based laboratory experiment: A case of a Duty-free Shop (2015)Evaluating servicescape desig…Co-creating hospitality experiences at the cellar door: a case study of Waiheke Island (2015)Co-creating hospitality exper…The density–satisfaction relationship revisited: The role of scarcity and consumers affective reactions in a crowded retail situation (2013)The density–satisfaction rela…Shopping soundtracks: evaluating the musicscape using introspective data (2013)Shopping soundtracks: evaluat…PENGARUH ATMOSFER GERAI DAN PELAYANAN RITEL TERHADAP NILAI HEDONIK DAN PEMBELIAN IMPULSIF PELANGGAN MATAHARI DEPARTMENT STOREDUTA PLAZA DI DENPASAR (2012)PENGARUH ATMOSFER GERAI DAN P…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Why Ethical Consumers Don’t Walk Their Talk: Towards a Framework for Understanding the Gap Between the Ethical Purchase Intentions and Actual Buying Behaviour of Ethically Minded Consumers (2010)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Market Orientation: Antecedents and Consequences (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)SCRIPTS, PLANS, GOALS, AND UNDERSTANDING (1988)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)Linking service climate and customer perceptions of service quality: Tests of a causal model. (1998)Technology Infusion in Service Encounters (2000)Customer repurchase intention (2003)Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction (1991)Heart and Mind in Conflict: the Interplay of Affect and Cognition in Consumer Decision Making (1999)Social Learning Theory. (1978)Qualitative evaluation and research methods (1990)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)When the customer is wrong: A review of research on aggression and sexual harassment in service encounters (2008)Dysfunctional Customer Behavior Severity: An Empirical Examination (2009)Customers behaving badly: a state of the art review, research agenda and implications for practitioners (2010)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Consumer responses to compensation, speed of recovery and apology after a service failure (2004)Understanding Organization-Customer Links in Service Settings (2005)Managing brands and customer engagement in online brand communities (2013)Impulse buying: Modeling its precursors (1998)The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)Music, Mood, and Marketing (1990)Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors? (1996)Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Why we buy what we buy: A theory of consumption values (1991)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
this work references cited by second hop

References

  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 2000Atmospheric Effects on Shopping Behavior1,921 cited
  • 1994Critical Service Encounters: The Employee's Viewpoint1,821 cited
  • 1994Store atmosphere and purchasing behavior1,649 cited
  • 1982Using Background Music to Affect the Behavior of Supermarket Shoppers1,074 cited
  • 1984Services Marketing: People, Technology, Strategy1,058 cited
  • 1985Mood States and Consumer Behavior: A Critical Review1,046 cited
  • 1986The Influence of Background Music on the Behavior of Restaurant Patrons936 cited
  • 2004Jaycustomer behavior: an exploration of types and motives in the hospitality industry354 cited
  • 1994The influence of in-store lighting on consumers' examination of merchandise in a wine store339 cited
  • 1966"Arousal hypothesis" and the effects of music on purchasing behavior.334 cited
  • 2001Shedding some light on store atmospherics: influence of illumination on consumer behavior290 cited
  • 1993Using Store Music For Retail Zoning: a Field Experiment140 cited
  • 2006Consumer reactions to crowded retail settings: Cross‐cultural differences between North America and the Middle East

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

117 cited
  • 2004Predicting Patronage Behaviors in a Sustainable Retail Environment76 cited
  • Cited by

    • 2020How emotional response mediates servicescape impact on post consumption outcomes: An application to opera events50 cited
    • 2017Visual service scape aesthetics and consumer response: a holistic model46 cited
    • 2018Consumer-led experience customization: a socio-spatial approach43 cited
    • 2013The density–satisfaction relationship revisited: The role of scarcity and consumers affective reactions in a crowded retail situation41 cited
    • 2012PENGARUH ATMOSFER GERAI DAN PELAYANAN RITEL TERHADAP NILAI HEDONIK DAN PEMBELIAN IMPULSIF PELANGGAN MATAHARI DEPARTMENT STOREDUTA PLAZA DI DENPASAR38 cited
    • 2016The Concept of Atmosphere in Management and Organization Studies36 cited
    • 2023Consumer patronage intention: role of multi-sensory and atmospheric experiences in retail26 cited
    • 2016Social servicescape effects on post-consumption behavior25 cited
    • 2015Stadium atmosphere: scale development and validation in Indian context23 cited
    • 2015Evaluating servicescape designs using a VR-based laboratory experiment: A case of a Duty-free Shop17 cited
    • 2013Shopping soundtracks: evaluating the musicscape using introspective data17 cited
    • 2024Unveiling tourist typology: using online reviews and LDA to understand motivations for visiting Kyoto's prominent temples11 cited
    • 2015Co-creating hospitality experiences at the cellar door: a case study of Waiheke Island0 cited