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Consumer self-regulation in a retail environment,

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References

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2009Determinants of customer repurchase intention in online shopping657 cited
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2005

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Modeling consumer satisfaction and word‐of‐mouth: restaurant patronage in Korea

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2008Relationships Among Experiential Marketing, Experiential Value, and Customer Satisfaction493 cited

2012Stimuli–organism-response framework: A meta-analytic review in the store environment457 cited

2007The Positive and Negative Effects of Switching Costs on Relational Outcomes446 cited

2006Shopping risk perceptions: Effects on tourists’ emotions, satisfaction and expressed loyalty intentions445 cited

2004Customer delight in a retail context: investigating delightful and terrible shopping experiences420 cited

2004Mall atmospherics: the interaction effects of the mall environment on shopping behavior404 cited

2014Applying complexity theory to deepen service dominant logic: Configural analysis of customer experience-and-outcome assessments of professional services for personal transformations400 cited

2007An integrative framework capturing experiential and utilitarian shopping experience389 cited

2010Mall attributes and shopping value: Differences by gender and generational cohort352 cited

2006Creating and consuming experiences in retail store environments: Comparing retailer and consumer perspectives327 cited

2005Does the Natural‐Resource‐Based View of the Firm Apply in an Emerging Economy? A Survey of Foreign Invested Enterprises in China*292 cited

2016Satisfaction of mall shoppers: A study on perceived utilitarian and hedonic shopping values290 cited

2011Servicescape cues and customer behavior: a systematic literature review and research agenda286 cited