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From e-commerce to social commerce: A close look at design features
16 references·16 citing·46 second hopsampled
From e-commerce to social commerce: A close look at design features (2012)From e-commerce to social commerce: A clo…What Drives Social Commerce: The Role of Social Support and Relationship Quality (2011)What Drives Social Commerce: …International Standards Organization (2010)International Standards Organ…Deriving Value from Social Commerce Networks (2010)Deriving Value from Social Co…Users of the world, unite! The challenges and opportunities of Social Media (2009)Users of the world, unite! Th…Investigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach (2006)Investigating the effect of w…The role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)The role played by perceived …Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model (2004)Measuring e-Commerce Success:…Development and validation of an instrument to measure user perceived service quality of information presenting Web portals (2004)Development and validation of…eTailQ: dimensionalizing, measuring and predicting etail quality (2003)eTailQ: dimensionalizing, mea…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Developing and validating an instrument for measuring user-perceived web quality (2002)Developing and validating an …E-COMMERCE SYSTEMS SUCCESS: AN ATTEMPT TO EXTEND AND RESPECIFY THE DELONE AND MACLEAN MODEL OF IS SUCCESS (2001)E-COMMERCE SYSTEMS SUCCESS: A…Exploring the factors associated with Web site success in the context of electronic commerce (2000)Exploring the factors associa…Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Consumer Reactions to Electro…Business Value of Information Technology: A Study of Electronic Data Interchange (1995)Business Value of Information…Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)Reassessment of Expectations …Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use (2021)Social commerce website desig…See now, act now: How to interact with customers to enhance social commerce engagement? (2020)See now, act now: How to inte…The impact of social media celebrities' posts and contextual interactions on impulse buying in social commerce (2019)The impact of social media ce…Social Support, Source Credibility, Social Influence, and Impulsive Purchase Behavior in Social Commerce (2019)Social Support, Source Credib…Analyzing the effect of social support and community factors on customer engagement and its impact on loyalty behaviors toward social commerce websites (2019)Analyzing the effect of socia…Brand co-creation through social commerce information sharing: The role of social media (2018)Brand co-creation through soc…Measuring consumer perception of social media marketing activities in e-commerce industry: Scale development & validation (2017)Measuring consumer perception…Customers’ purchase decision-making process in social commerce: A social learning perspective (2017)Customers’ purchase decision-…Understanding social commerce: A systematic literature review and directions for further research (2016)Understanding social commerce…Towards a unified customer experience in online shopping environments (2016)Towards a unified customer ex…Consumer behavior in social commerce: A literature review (2016)Consumer behavior in social c…Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learning (2015)Social interaction-based cons…Social commerce: The transfer of power from sellers to buyers (2015)Social commerce: The transfer…What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences (2014)What motivates customers to p…The effect of website features in online relationship marketing: A case of online hotel booking (2014)The effect of website feature…Social commerce research: An integrated view (2013)Social commerce research: An …Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The theory of planned behavior (1991)Enticing online consumers: an extended technology acceptance perspective (2002)Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model (2003)Information Systems Success: The Quest for the Dependent Variable (1992)Information Rules: A Strategic Guide to the Network Economy (2000)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Trust and Electronic Government Success: An Empirical Study (2008)Social media in marketing: A review and analysis of the existing literature (2017)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)On the Evaluation of Structural Equation Models (1988)Quality, satisfaction and behavioral intentions (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The Behavioral Consequences of Service Quality (1996)Understanding e-learning continuance intention: An extension of the Technology Acceptance Model (2006)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Commitment-Trust Theory of Relationship Marketing (1994)Introduction to the Special Issue Social Commerce: A Research Framework for Social Commerce (2011)A study of the impact of social media on consumers (2014)Social presence, trust, and social commerce purchase intention: An empirical research (2015)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Customer perceptions of e‐service quality in online shopping (2005)Measuring Service Quality in E-Retailing (2006)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)The Measurement of End-User Computing Satisfaction (1988)The Practice of Social Research (1989)Inexperience and experience with online stores: the importance of TAM and trust (2003)The impact of Web quality and playfulness on user acceptance of online retailing (2007)The impact of online store environment cues on purchase intention (2008)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Validation Guidelines for IS Positivist Research (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)The Presentation of Self in Everyday Life. (1956)Efficient Capital Markets: A Review of Theory and Empirical Work (1970)EFFICIENT CAPITAL MARKETS: A REVIEW OF THEORY AND EMPIRICAL WORK* (1970)Social media? Get serious! Understanding the functional building blocks of social media (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The sharing economy: Why people participate in collaborative consumption (2015)The effect of web interface features on consumer online purchase intentions (2008)Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration (2008)Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance (2012)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2009Users of the world, unite! The challenges and opportunities of Social Media17,866 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 1994Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research3,313 cited
  • 2003eTailQ: dimensionalizing, measuring and predicting etail quality2,295 cited
  • 2005The role played by perceived usability, satisfaction and consumer trust on website loyalty1,684 cited
  • 1996Consumer Reactions to Electronic Shopping on the World Wide Web1,603 cited
  • 2000Exploring the factors associated with Web site success in the context of electronic commerce1,523 cited
  • 2004Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model1,401 cited
  • 2011What Drives Social Commerce: The Role of Social Support and Relationship Quality1,253 cited
  • 2002Developing and validating an instrument for measuring user-perceived web quality1,157 cited
  • 2010International Standards Organization1,071 cited
  • 1995Business Value of Information Technology: A Study of Electronic Data Interchange909 cited
  • 2010Deriving Value from Social Commerce Networks869 cited
  • 2004Development and validation of an instrument to measure user perceived service quality of information presenting Web portals

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654 cited
  • 2001E-COMMERCE SYSTEMS SUCCESS: AN ATTEMPT TO EXTEND AND RESPECIFY THE DELONE AND MACLEAN MODEL OF IS SUCCESS511 cited
  • 2006Investigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach464 cited
  • Cited by

    • 2014What motivates customers to participate in social commerce? The impact of technological environments and virtual customer experiences831 cited
    • 2016Consumer behavior in social commerce: A literature review629 cited
    • 2013Social commerce research: An integrated view441 cited
    • 2020See now, act now: How to interact with customers to enhance social commerce engagement?414 cited
    • 2015Social interaction-based consumer decision-making model in social commerce: The role of word of mouth and observational learning384 cited
    • 2019The impact of social media celebrities' posts and contextual interactions on impulse buying in social commerce371 cited
    • 2016Understanding social commerce: A systematic literature review and directions for further research369 cited
    • 2017Customers’ purchase decision-making process in social commerce: A social learning perspective367 cited
    • 2018Brand co-creation through social commerce information sharing: The role of social media362 cited
    • 2016Towards a unified customer experience in online shopping environments354 cited
    • 2017Measuring consumer perception of social media marketing activities in e-commerce industry: Scale development & validation351 cited
    • 2019Social Support, Source Credibility, Social Influence, and Impulsive Purchase Behavior in Social Commerce335 cited
    • 2021Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use331 cited
    • 2019Analyzing the effect of social support and community factors on customer engagement and its impact on loyalty behaviors toward social commerce websites309 cited
    • 2014The effect of website features in online relationship marketing: A case of online hotel booking308 cited
    • 2015Social commerce: The transfer of power from sellers to buyers298 cited