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Online Trust: State of the Art, New Frontiers, and Research Potential
15 references·16 citing·41 second hop
Online Trust: State of the Art, New Frontiers, and Research Potential (2009)Online Trust: State of the Art, New Front…Website Morphing (2009)Website MorphingKey Issues in Multichannel Customer Management: Current Knowledge and Future Directions (2009)Key Issues in Multichannel Cu…Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions (2006)Converting Web Site Visitors …Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study (2005)Are the Drivers and Role of O…Neuroeconomics: The Consilience of Brain and Decision (2004)Neuroeconomics: The Consilien…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …The antecedents and consequences of trust in online-purchase decisions (2002)The antecedents and consequen…Reflections on the dimensions of trust and trustworthiness among online consumers (2002)Reflections on the dimensions…Online trust: a stakeholder perspective, concepts, implications, and future directions (2002)Online trust: a stakeholder p…A Trust Model for Consumer Internet Shopping (2001)A Trust Model for Consumer In…Consumer trust in an Internet store (2000)Consumer trust in an Internet…Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Culture's Consequences: International Differences in Work-Related Values. 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Cues for Perceived Trustworthiness of Consumer-generated Online Information (2011)How Much can you Trust Online…Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues (2010)Mobile Marketing in the Retai…The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing (2009)The Impact of Website Quality…New Communications Approaches in Marketing: Issues and Research Directions (2009)New Communications Approaches…Mobile Marketing: A Synthesis and Prognosis (2009)Mobile Marketing: A Synthesis…Interactive Services: A Framework, Synthesis and Research Directions (2009)Interactive Services: A Frame…Click Here for Internet Insight: Advances in Clickstream Data Analysis in Marketing (2009)Click Here for Internet Insig…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)The theory of planned behavior (1991)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)The Theory of Buyer Behavior (1971)Price, Authority, and Trust: From Ideal Types to Plural Forms (1989)Trust and Electronic Government Success: An Empirical Study (2008)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Managing the co-creation of value (2007)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Customer Engagement (2011)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)On the dimensionality of organizational justice: A construct validation of a measure. (2001)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Structural Equations with Latent Variables. (1991)An Integrative Model Of Organizational Trust (1995)The role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)The utilization of e‐government services: citizen trust, innovation and acceptance factors* (2005)An Extended Privacy Calculus Model for E-Commerce Transactions (2006)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)The Privacy Paradox: Personal Information Disclosure Intentions versus Behaviors (2007)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping (2007)Trust and risk in e-government adoption (2008)The role of data privacy in marketing (2016)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)The weirdest people in the world? 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this work references cited by second hop

References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1983Culture's Consequences: International Differences in Work-Related Values.15,062 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 2000Consumer trust in an Internet store2,548 cited
  • 2001A Trust Model for Consumer Internet Shopping2,011 cited
  • 2005Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study1,479 cited
  • 2002The antecedents and consequences of trust in online-purchase decisions1,058 cited
  • 2006Converting Web Site Visitors into Buyers: How Web Site Investment Increases Consumer Trusting Beliefs and Online Purchase Intentions947 cited
  • 2002Reflections on the dimensions of trust and trustworthiness among online consumers835 cited
  • 2004Neuroeconomics: The Consilience of Brain and Decision732 cited
  • 2002Online trust: a stakeholder perspective, concepts, implications, and future directions671 cited
  • 2009Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions615 cited

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  • 2009Website Morphing300 cited
  • Cited by

    • 2014Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness863 cited
    • 2010Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues579 cited
    • 2015The Importance of Trust for Personalized Online Advertising527 cited
    • 2009Mobile Marketing: A Synthesis and Prognosis484 cited
    • 2009The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing425 cited
    • 2009Interactive Services: A Framework, Synthesis and Research Directions396 cited
    • 2012Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions365 cited
    • 2011How Much can you Trust Online Information? Cues for Perceived Trustworthiness of Consumer-generated Online Information322 cited
    • 2018Equity crowdfunding: a systematic review of the literature308 cited
    • 2017Mobile banking service quality and customer relationships300 cited
    • 2009New Communications Approaches in Marketing: Issues and Research Directions295 cited
    • 2021More Trust in Fewer Followers: Diverging Effects of Popularity Metrics and Green Orientation Social Media Influencers277 cited
    • 2016The personalization-privacy paradox: implications for new media249 cited
    • 2012Risk, trust, and consumer online purchasing behaviour: a Chilean perspective246 cited
    • 2009Click Here for Internet Insight: Advances in Clickstream Data Analysis in Marketing242 cited
    • 2020Consumer privacy and the future of data-based innovation and marketing239 cited