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Modeling customer value perceptions in cross-cultural business markets
16 references·16 citing·32 second hopsampled
Modeling customer value perceptions in cross-cultural business markets (2010)Modeling customer value perceptions in cr…The Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)The Service-dominant Logic of…Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context (2004)Customer Value, Satisfaction,…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A Critical Review of Construc…Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)Culture's Consequences: Compa…Index Construction with Formative Indicators: An Alternative to Scale Development (2001)Index Construction with Forma…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Service Management and Marketing: A Customer Relationship Management Approach (2000)Service Management and Market…Buyer-Seller Relationships in Business Markets (1999)Buyer-Seller Relationships in…The partial least squares approach for structural equation modeling. (1998)The partial least squares app…Modern Methods for Business Research (1998)Modern Methods for Business R…Assessing Measurement Invariance in Cross‐National Consumer Research (1998)Assessing Measurement Invaria…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…Structural Equations with Latent Variables. (1991)Structural Equations with Lat…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Value co-creation in B-to-B environments (2020)Value co-creation in B-to-B e…Uncovering configurations of HRM service provider intellectual capital and worker human capital for creating high HRM service value using fsQCA (2017)Uncovering configurations of …The combined effect of product returns experience and switching costs on B2B customer re-purchase intent (2017)The combined effect of produc…To be or not to be (loyal): Is there a recipe for customer loyalty in the B2B context? (2015)To be or not to be (loyal): I…The value creation scale of supplier-distributor relationship in international markets (2015)The value creation scale of s…The role of servitization for small firms: drivers versus barriers (2015)The role of servitization for…An examination of the online service-profit chain (2015)An examination of the online …Perceived value of service innovation: a conceptual framework (2014)Perceived value of service in…Perceived value in B2B and B2C (2014)Perceived value in B2B and B2CHow in-store educational and entertaining events influence shopper satisfaction (2014)How in-store educational and …Supplier representative activities and customer perceived value in complex industrial solutions (2013)Supplier representative activ…Perceived value in community supported agriculture (CSA) (2013)Perceived value in community …A comparison of service evaluation models in the context of sport and fitness centres in Greece (2013)A comparison of service evalu…Impact of relationship value on project portfolio success — Investigating the moderating effects of portfolio characteristics and external turbulence (2012)Impact of relationship value …Value and risk in business-to-business e-banking (2011)Value and risk in business-to…Investigating customer value in global business markets: Commentary essay (2011)Investigating customer value …Statistical Theories of Mental Test Scores (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Structural Equations with Latent Variables (1989)Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 (2005)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Specification, evaluation, and interpretation of structural equation models (2011)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance (2013)Partial least squares structural equation modeling (PLS-SEM) (2014)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)User Acceptance of Information Technology: Toward A Unified View1 (2003)When to use and how to report the results of PLS-SEM (2018)lavaan : An R Package for Structural Equation Modeling (2012)Upper Echelons Theory: An Update (2007)The weirdest people in the world? (2010)Dimensionalizing Cultures: The Hofstede Model in Context (2011)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Common Method Bias in PLS-SEM (2015)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2002Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations21,666 cited
  • 1991Structural Equations with Latent Variables.17,443 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1998The partial least squares approach for structural equation modeling.12,728 cited
  • 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
  • 1998Modern Methods for Business Research6,534 cited
  • 2003A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research5,847 cited
  • 2001Index Construction with Formative Indicators: An Alternative to Scale Development4,805 cited
  • 1998Assessing Measurement Invariance in Cross‐National Consumer Research4,759 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 2000Service Management and Marketing: A Customer Relationship Management Approach2,332 cited
  • 2004Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context

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1,829 cited
  • 1999Buyer-Seller Relationships in Business Markets1,752 cited
  • 2006The Service-dominant Logic of Marketing: Dialog, Debate, and Directions1,671 cited
  • Cited by

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    • 2015To be or not to be (loyal): Is there a recipe for customer loyalty in the B2B context?112 cited
    • 2013A comparison of service evaluation models in the context of sport and fitness centres in Greece92 cited
    • 2014Perceived value in B2B and B2C89 cited
    • 2011Value and risk in business-to-business e-banking63 cited
    • 2014Perceived value of service innovation: a conceptual framework50 cited
    • 2013Supplier representative activities and customer perceived value in complex industrial solutions49 cited
    • 2017The combined effect of product returns experience and switching costs on B2B customer re-purchase intent46 cited
    • 2017Uncovering configurations of HRM service provider intellectual capital and worker human capital for creating high HRM service value using fsQCA45 cited
    • 2014How in-store educational and entertaining events influence shopper satisfaction40 cited
    • 2015An examination of the online service-profit chain39 cited
    • 2020Value co-creation in B-to-B environments36 cited
    • 2015The role of servitization for small firms: drivers versus barriers34 cited
    • 2013Perceived value in community supported agriculture (CSA)33 cited
    • 2011Investigating customer value in global business markets: Commentary essay29 cited
    • 2015The value creation scale of supplier-distributor relationship in international markets22 cited