References

• 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
• 2011Consumer engagement in a virtual brand community: An exploratory analysis3,229 cited
• 2009How Brand Community Practices Create Value2,441 cited
• 2010Impacts of Luxury Fashion Brand’s Social Media Marketing on Customer Relationship and Purchase Intention720 cited
• 2008The Impact of Marketing-Induced Versus Word-of-Mouth Customer Acquisition on Customer Equity Growth559 cited
• 2009Sustaining the luxury brand on the Internet304 cited
• 2010Luxury Online113 cited
• 2003Luxury branding on the Internet: lost opportunity or impossibility?110 cited
• 2012Luxury Brands in the Digital Age – Exclusivity versus Ubiquity104 cited
• 2015Web atmospheric qualities in luxury fashion brand web sites66 cited
• 2014The e-semiotics of luxury46 cited
• 2013Luxury web atmospherics: an examination of homepage design42 cited

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