Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Buying business services: towards a structured service purchasing process

15 references·16 citing·46 second hop

FromToDepth

this work references cited by second hop

References

2003Evolving to a New Dominant Logic for Marketing14,777 cited
1995Developing relationships in business networks3,265 cited
2000Service Management and Marketing: A Customer Relationship Management Approach2,332 cited
1983Classifying Services to Gain Strategic Marketing Insights1,994 cited
1982International Marketing and Purchasing of Industrial Goods: An Interaction Approach1,943 cited
2004The Four Service Marketing Myths1,339 cited
2004Understanding and Managing the Services Supply Chain636 cited
2009Purchasing and Supply Chain Management: Analysis, Strategy, Planning and Practice512 cited
2002Buying Business Services237 cited
1996Organizational buying behavior: past performance and future expectations186 cited
1994Problems and Risks in the Purchasing of Consultancy Services182 cited
2007Services Supply Management: The Next Frontier for Improved Organizational Performance174 cited
2003Thirty‐Rve Years of The Journal of Supply Chain Management: Where Have We Been and Where are We Going?165 cited
1998Purchasing business services147 cited
2006An application‐based classification to understand buyer‐supplier interaction in business services

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

135 cited

Cited by

2011Monitoring in service triads consisting of buyers, subcontractors and end customers116 cited
2013Effects of supply chain position on the motivation and practices of firms going green100 cited
2020Supplier selection using SWARA and WASPAS – a case study of Indian cement industry93 cited
2013A providers’ perspective on supplier relationships in performance-based contracting87 cited
2020Unraveling the Dimensions of Supplier Involvement and their Effects on NPD Performance: A Meta‐Analysis79 cited
2016Performance-based contracting in business markets73 cited
2014Redefining supply management׳s contribution in services sourcing60 cited
2014Relationship risk perception and determinants of the collaboration fluency of buyer–supplier relationships in public service procurement56 cited
2017How is service procurement different from goods procurement? Exploring ex ante costs and ex post problems in IT procurement51 cited
2019Purchasing process models: Inspiration for teaching purchasing and supply management51 cited
2014Purchasing professional services: A transaction cost view of the antecedents and consequences of purchasing formalization49 cited
2012Service Supply Management Structure in Offshore Outsourcing48 cited
2022IS capabilities, supply chain collaboration and quality performance in services: the moderating effect of environmental dynamism45 cited
2016When purchasing professional services supports innovation44 cited
2010Business services ‘in the making’: (De)Stabilisation of service definitions during the sourcing process44 cited
2015Improving services supply management in the defense sector: How the procurement process affects B2B service quality43 cited