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Pricing of Services: An Interdisciplinary Review
16 references·10 citing·39 second hop
Pricing of Services: An Interdisciplinary Review (1991)Pricing of Services: An Interdisciplinary…Managerial Accounting (2010)Managerial AccountingThe Management of Service Operations (2001)The Management of Service Ope…The Strategy and Tactics of Pricing (1988)The Strategy and Tactics of P…SERVICE QUALITY: THE SIX CRITERIA OF GOOD PERCEIVED SERVICE QUALITY (1988)SERVICE QUALITY: THE SIX CRIT…A Conceptual Model of Service Quality (1988)A Conceptual Model of Service…The Price Bundling of Services: A Normative Framework (1987)The Price Bundling of Service…Beyond the Many Faces of Price: An Integration of Pricing Strategies (1986)Beyond the Many Faces of Pric…Problems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Marketing of services (1981)Marketing of servicesPricing: Making Profitable Decisions (1980)Pricing: Making Profitable De…Management accounting (1980)Management accountingManagement of service operations (1979)Management of service operati…Breaking Free from Product Marketing (1977)Breaking Free from Product Ma…Marketing in the Service Sector (1975)Marketing in the Service Sect…Free Competition and the Optimal Amount of Fraud (1973)Free Competition and the Opti…Information and Consumer Behavior (1970)Information and Consumer Beha…Antecedents and consequences of perceived customer value in the restaurant industry (2018)Antecedents and consequences …An empirical model of marketing strategy and shareholder value (2012)An empirical model of marketi…Pricing Third-Party Logistics Services: Integrating Insights from the Logistics and Industrial Services Literature (2010)Pricing Third-Party Logistics…An empirical examination of the pricing policies and their antecedents in the services sector (2007)An empirical examination of t…Heterogeneity of consumer demand: opportunities for pricing of services (2006)Heterogeneity of consumer dem…The impact of market structure on pricing objectives of service firms (2004)The impact of market structur…Preismanagement in der Markenartikelindustrie (2004)Preismanagement in der Marken…Aufgabenfelder, Ziele und Entwicklungstrends der Preispolitik (2003)Aufgabenfelder, Ziele und Ent…Strategic pricing differentiation in services: a re‐examination (1997)Strategic pricing differentia…Grundzüge des preisbeurteilungsverhaltens von Dienstleistungsnachfragern (1996)Grundzüge des preisbeurteilun…Prospect Theory: An Analysis of Decision under Risk (1979)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Prospect theory: An analysis of decision under risk (1988)Industrial Pricing: Theory and Managerial Practice (1999)A Structural Analysis of Value, Quality, and Price Perceptions of Business and Leisure Travelers (2000)The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research (2004)Classifying Services to Gain Strategic Marketing Insights (1983)Service Management: Strategy and Leadership in Service Businesses. (1985)Expert systems: the next challenge for managers (1986)UNTANGLING THE RELATIONSHIPS BETWEEN DISPLAYED EMOTIONS AND ORGANIZATIONAL SALES: THE CASE OF CONVENIENCE STORES. (1988)Privacy: Recognition of a Consumer Right (1991)An Attitude-Behavior Model of Salespeople's Customer Orientation (2005)Atmospherics as a Marketing Tool (1974)A Service‐Orientated Approach to Marketing of Services (1978)The Nature and Determinants of Customer Expectations of Service (1993)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Buyers' Subjective Perceptions of Price (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Service strategies within the manufacturing sector: benefits, costs and partnership (2001)Marketing Models of Service and Relationships (2006)Supplier selection and order lot sizing modeling: A review (2006)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Evolving to a New Dominant Logic for Marketing (2003)The Evolution of Cooperation (1981)The Role of Market Forces in Assuring Contractual Performance (1981)Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience Goods (1998)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)Customer value: The next source for competitive advantage (1997)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)An Experimental Investigation of Customer Reactions to Service Failure and Recovery Encounters (1998)Service quality, relationship satisfaction, trust, commitment and business‐to‐business loyalty (2007)How quality, value, image, and satisfaction create loyalty at a Chinese telecom (2008)Experience as a moderator of involvement and satisfaction on brand loyalty in a business-to-business setting 02-314R (2004)Internal-market orientation and its measurement (2005)Commercial Scenarios for the Web: Opportunities and Challenges (2006)
this work references cited by second hop

References

  • 1970Information and Consumer Behavior5,796 cited
  • 1973Free Competition and the Optimal Amount of Fraud3,943 cited
  • 1985Problems and Strategies in Services Marketing2,819 cited
  • 1977Breaking Free from Product Marketing2,056 cited
  • 1980Pricing: Making Profitable Decisions1,780 cited
  • 1988SERVICE QUALITY: THE SIX CRITERIA OF GOOD PERCEIVED SERVICE QUALITY852 cited
  • 1987The Price Bundling of Services: A Normative Framework607 cited
  • 1988A Conceptual Model of Service Quality579 cited
  • 1986Beyond the Many Faces of Price: An Integration of Pricing Strategies374 cited
  • 1981Marketing of services353 cited
  • 2001The Management of Service Operations348 cited
  • 2010Managerial Accounting314 cited
  • 1975Marketing in the Service Sector261 cited
  • 1988The Strategy and Tactics of Pricing252 cited
  • 1980Management accounting235 cited
  • 1979Management of service operations231 cited

Cited by

  • 2018

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Antecedents and consequences of perceived customer value in the restaurant industry
54 cited
  • 2010Pricing Third-Party Logistics Services: Integrating Insights from the Logistics and Industrial Services Literature42 cited
  • 2007An empirical examination of the pricing policies and their antecedents in the services sector41 cited
  • 2012An empirical model of marketing strategy and shareholder value33 cited
  • 2006Heterogeneity of consumer demand: opportunities for pricing of services32 cited
  • 2004The impact of market structure on pricing objectives of service firms26 cited
  • 1997Strategic pricing differentiation in services: a re‐examination26 cited
  • 2003Aufgabenfelder, Ziele und Entwicklungstrends der Preispolitik21 cited
  • 1996Grundzüge des preisbeurteilungsverhaltens von Dienstleistungsnachfragern16 cited
  • 2004Preismanagement in der Markenartikelindustrie13 cited