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Grundlagen des Geschäftsbeziehungsmanagements
16 references·13 citing·38 second hop
Grundlagen des Geschäftsbeziehungsmanagements (1997)Grundlagen des Geschäftsbeziehungsmanagem…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…ABELL F. Dereck, Defining The Business. The Starting Point of Strategic Planning . USA, Prentice Hall, Englewood Cliffs, New Jersey, 1980. (1996)ABELL F. Dereck, Defining The…Interorganizational Governance in Marketing Channels (1994)Interorganizational Governanc…Partnering as a Focused Market Strategy (1991)Partnering as a Focused Marke…Just-In-Time Exchange Relationships in Industrial Markets (1988)Just-In-Time Exchange Relatio…The new marketing—Developing long-term interactive relationships (1987)The new marketing—Developing …The Economic Institutions of Capitalism (1987)The Economic Institutions of …Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Ian R.Macneil:The New Social Contract--An Inquiry into Modern Contractual Relations,1980 (1985)Ian R.Macneil:The New Social …Interorganizational Exchange Behavior in Marketing Channels: A Broadened Perspective (1983)Interorganizational Exchange …International Marketing and Purchasing of Industrial Goods: An Interaction Approach (1982)International Marketing and P…The New Social Contract: An Inquiry into Modern Contractual Relations (1981)The New Social Contract: An I…The Development of Buyer‐Seller Relationships in Industrial Markets (1980)The Development of Buyer‐Sell…The External Control of Organizations. (1978)The External Control of Organ…Industrial buying and creative marketing (1967)Industrial buying and creativ…Die Betriebswirtschaft (1953)Die BetriebswirtschaftDer Kundenintegrationsbegriff im (Dienstleistungs-) Marketing (2009)Der Kundenintegrationsbegriff…Performance Monitoring of CRM Initiatives (2007)Performance Monitoring of CRM…Kundenwert: Hintergrund, Konzeptualisierung und Messmethoden (2006)Kundenwert: Hintergrund, Konz…Der Beitrag einer relativen Einzel-, Prozesskosten- und Deckungsbeitragsrechnung zur Ermittlung von Kundenwerten – konzeptionelle Überlegungen und Gestaltungsempfehlungen (2006)Der Beitrag einer relativen E…Transforming strategic goals of CRM into process goals and activities (2005)Transforming strategic goals …Die neue internationale Arbeitsteilung (2003)Die neue internationale Arbei…Die konzeptionelle Gestaltung des Multichannel-Vertriebs anhand von Kundenbedürfnissen (2002)Die konzeptionelle Gestaltung…Customer Relationship Marketing und Customer Lifetime Value im Electronic Business (2002)Customer Relationship Marketi…The Impact of Critical Incidents on Customer Satisfaction in Business-to-Business Relationships (2001)The Impact of Critical Incide…Interaktionen im Dienstleistungsmanagement — Eine informationsökonomische Analyse (2001)Interaktionen im Dienstleistu…Relationship Marketing Success Through Investments in Customers (2000)Relationship Marketing Succes…Asymmetrical Commitment in Business Relationships (1999)Asymmetrical Commitment in Bu…Integrativität als Kern einer umfassenden Leistungslehre (1997)Integrativität als Kern einer…The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Dyadic Business Relationships within a Business Network Context (1994)The Structure of Commitment in Exchange (1995)An organizational theoretic review of green supply chain management literature (2010)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)What is total quality control the japanese way (1985)Customer-Employee Rapport in Service Relationships (2000)Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations (2000)The relationship marketing process: communication, interaction, dialogue, value (2004)The social psychology of organizing (1969)The Social Psychology of Organizations. (1979)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Strategic Responses to Institutional Processes (1991)Organizing and the Process of Sensemaking (2005)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Evolving to a New Dominant Logic for Marketing (2003)The Mechanism of Internationalisation (1990)The Commitment-Trust Theory of Relationship Marketing (1994)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)Changes in the theory of interorganizational relations in marketing: Toward a network paradigm (1997)Trust and trustworthiness (2002)Precarious Work, Insecure Workers: Employment Relations in Transition (2009)Interfirm Adaptation in Business Relationships (1991)Managing Customer Relationships for Profit: The Dynamics of Relationship Quality (1994)Inter-firm Networks: Antecedents, Mechanisms and Forms (1995)A Survey of Corporate Governance (1997)Dynamic capabilities and strategic management (1997)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Multigroup Analysis in Partial Least Squares (PLS) Path Modeling: Alternative Methods and Empirical Results (2011)School Bullying: Development and Some Important Challenges (2013)
this work references cited by second hop

References

  • 1987The Economic Institutions of Capitalism14,787 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 1978The External Control of Organizations.4,945 cited
  • 1953Die Betriebswirtschaft4,537 cited
  • 1994Interorganizational Governance in Marketing Channels2,210 cited
  • 1982International Marketing and Purchasing of Industrial Goods: An Interaction Approach1,943 cited
  • 1981The New Social Contract: An Inquiry into Modern Contractual Relations1,436 cited
  • 1980The Development of Buyer‐Seller Relationships in Industrial Markets1,300 cited
  • 1987The new marketing—Developing long-term interactive relationships1,070 cited
  • 1967Industrial buying and creative marketing994 cited
  • 1983Interorganizational Exchange Behavior in Marketing Channels: A Broadened Perspective789 cited
  • 1988Just-In-Time Exchange Relationships in Industrial Markets654 cited
  • 1996ABELL F. Dereck, Defining The Business. The Starting Point of Strategic Planning . USA, Prentice Hall, Englewood Cliffs, New Jersey, 1980.575 cited
  • 1991Partnering as a Focused Market Strategy436 cited

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  • 1985Ian R.Macneil:The New Social Contract--An Inquiry into Modern Contractual Relations,1980241 cited
  • Cited by

    • 2003Die neue internationale Arbeitsteilung88 cited
    • 1999Asymmetrical Commitment in Business Relationships76 cited
    • 1997Integrativität als Kern einer umfassenden Leistungslehre74 cited
    • 2001The Impact of Critical Incidents on Customer Satisfaction in Business-to-Business Relationships60 cited
    • 2007Performance Monitoring of CRM Initiatives37 cited
    • 2000Relationship Marketing Success Through Investments in Customers33 cited
    • 2001Interaktionen im Dienstleistungsmanagement — Eine informationsökonomische Analyse29 cited
    • 2005Transforming strategic goals of CRM into process goals and activities28 cited
    • 2009Der Kundenintegrationsbegriff im (Dienstleistungs-) Marketing23 cited
    • 2006Der Beitrag einer relativen Einzel-, Prozesskosten- und Deckungsbeitragsrechnung zur Ermittlung von Kundenwerten – konzeptionelle Überlegungen und Gestaltungsempfehlungen19 cited
    • 2002Die konzeptionelle Gestaltung des Multichannel-Vertriebs anhand von Kundenbedürfnissen17 cited
    • 2006Kundenwert: Hintergrund, Konzeptualisierung und Messmethoden16 cited
    • 2002Customer Relationship Marketing und Customer Lifetime Value im Electronic Business13 cited