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Value network model for service ecosystem in business environment
12 references·2 citing·39 second hop
Value network model for service ecosystem in business environment (2008)Value network model for service ecosystem…Production-Line Approach to Service (2012)Production-Line Approach to S…Service Operations Management (2008)Service Operations ManagementFoundations and Implications of a Proposed Unified Services Theory (2006)Foundations and Implications …Service portraits in service research: a critical review (2005)Service portraits in service …The Four Service Marketing Myths (2004)The Four Service Marketing My…Business Model Analysis Applied To Mobile Business (2003)Business Model Analysis Appli…The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies (2002)The role of the business mode…RECONFIGURING THE VALUE NETWORK (2000)RECONFIGURING THE VALUE NETWO…Service operations management (1992)Service operations managementProblems and Strategies in Services Marketing (1985)Problems and Strategies in Se…Classifying Services to Gain Strategic Marketing Insights (1983)Classifying Services to Gain …Penguin dictionary of economics (1972)Penguin dictionary of economi…E-Commerce Platforms as Service Ecosystems (2018)E-Commerce Platforms as Servi…Research on Service Ecosystems: State of the Art (2009)Research on Service Ecosystem…Principles of Marketing (1972)Breaking Free from Product Marketing (1977)ON GOODS AND SERVICES (1977)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)Atmospherics as a Marketing Tool (1974)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Delivering quality service: balancing customer perceptions and expectations (1990)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Evolving to a New Dominant Logic for Marketing (2003)Service logic revisited: who creates value? And who co‐creates? (2008)Value co-creation in service logic: A critical analysis (2011)Value co-creation: concept and measurement (2014)Marketing management: analysis. planning. implementation and control (2000)Service-dominant logic: reactions, reflections and refinements (2006)The Core Competence of the Corporation (2006)Managing the co-creation of value (2007)Service-dominant logic: continuing the evolution (2007)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)The Theory of the Growth of the Firm (1995)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Business Models, Business Strategy and Innovation (2009)The Business Model: Recent Developments and Future Research (2011)THE STRUCTURE OF SCIENTIFIC REVOLUTIONS (1963)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Fundamentals of service science (2007)Steps toward a science of service systems (2007)Winning the Service Game (2010)Innovation in services (1997)Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully (2011)Experiential Knowledge and Cost in the Internationalization Process (2015)A Framework for Analyzing Customer Service Orientations in Manufacturing (1989)Service Design for Experience-Centric Services (2009)A knowledge‐based theory of the firm to guide in strategy formulation (2001)Value in business markets: What do we know? Where are we going? (2005)A literature and practice review to develop sustainable business model archetypes (2013)Mass customization: Literature review and research directions (2001)The service concept: the missing link in service design research? (2002)
this work references cited by second hop

References

  • 2002The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies4,508 cited
  • 1985Problems and Strategies in Services Marketing2,824 cited
  • 1983Classifying Services to Gain Strategic Marketing Insights1,994 cited
  • 2004The Four Service Marketing Myths1,347 cited
  • 2005Service portraits in service research: a critical review769 cited
  • 2006Foundations and Implications of a Proposed Unified Services Theory731 cited
  • 2000RECONFIGURING THE VALUE NETWORK542 cited
  • 2012Production-Line Approach to Service535 cited
  • 1992Service operations management489 cited
  • 2008Service Operations Management300 cited
  • 1972Penguin dictionary of economics300 cited
  • 2003Business Model Analysis Applied To Mobile Business157 cited

Cited by

  • 2009Research on Service Ecosystems: State of the Art7 cited
  • 2018E-Commerce Platforms as Service Ecosystems5 cited

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